2
2. Cleaner diagnostics results
•
Only a person qualifi ed in the technical fi elds concerned (electricity, hydraulics or refrigerati on) is authorised
to carry out maintenance or repair work on the appliance. The qualifi ed technician working on the appliance
must use/wear personal protecti ve equipment (such as safety goggles and protecti ve gloves, etc.) in order to
reduce the risk of injury occurring when working on the appliance.
•
Before handling the appliance, check that it is switched off and isolated.
"GOOD" message
or
lit steadily
= Test OK
"Com FAIL" message
or
Problems
Possible origins
Soluti ons
Communicati on
error
Unit connecti on to the cleaner
Disconnect and reconnect the unit to the cleaner
Conditi on of the fl oati ng cable
Check the conditi on of the fl oati ng cable.
For a more accurate diagnosis of the
fl oati ng cable; Perform the test by connecti ng another fl oati ng cable between the
control box and the motor unit.
Use the "E-BOX" connector and not "SENSOR" when
connecti ng the cable to the motor unit (risk of damage to
components)
E-BOX
Faulty motor unit*
Replace the motor unit
Water in the motor unit*
Replace the motor unit
"tr1 FAIL"
/
"tr2 FAIL" message
or
fl ashing
Problems
Possible origins
Soluti ons
Tracti on 1 short circuit
Tracti on 2 short circuit
Motor blocked
Check whether there is any debris blocking the wheels, turn the wheels (¼ turn)
Water in the motor unit*
Change the motor unit
Motor at end of life*
Change the 2 tracti on motors**
Tracti on 1 overload
Tracti on 2 overload
Motor blocked
Check whether there is any debris blocking the wheels, turn the wheels (¼ turn)
Motor at end of life*
Change the 2 tracti on motors**
"Pump FAIL" message
or
fl ashing
Problems
Possible origins
Soluti ons
Pump short-circuit
Motor blocked
Check the fl ow guide and the propeller
Water in the motor unit*
Change the motor unit
Motor at end of life*
Change the pump motor
Pump overload
Debris or hair stuck in the pump
Check the fl ow guide and the propeller
Water in the motor unit*
Change the motor unit
Pump underload
Faulty pump motor*
Change the pump motor
"Sens FAIL" message
or
fl ashing
Problems
Possible origins
Soluti ons
Sensor unit malfuncti on
Connecti on of the sensor connector
Check the connecti on
Water in the sensor connector
Replace the sensor
Sensor cable wear
Check the conditi on of the sensor cable
* Informati on intended for use by professionals.
** We recommend changing both tracti on motors at the same ti me, because tests have shown that end of life-level wear occurs more or less at the
same ti me in both.
•
Once the error has been resolved, it is recommended you start a new cleaner diagnosti cs sequence, see
“1. Cleaner
diagnosti cs”.
•
To exit diagnosti cs mode, press
.
