11
TROUBLESHOOTING
Troublesh
ooting
ISSUE
POSSIBLE CAUSE / SOLUTION
My range hood
is not pulling.
Was the unit plugged in and was the fan checked before
installation?
What distance is the hood mounted above the cook top?
Make sure the distance is:
• Indoor: 30"–36" (762–914 mm)
• Outdoor: 36"–42" (914–1067 mm)
Is the range hood width the correct size for the cook top?
Outdoor units should be at least 1 size larger, if not 2.
Does the hood have enough BTU output in relationship to either their
gas or electric stove cook top?
Does the hood have enough BTU output in relationship to either
their gas or electric stove cook top?
Remember — BTU output per burner/100 - for gas, and wattage
output per burner/10 - for electric.
Are the baffle filters or mesh filters installed correctly? When were
they last cleaned?
Is the ducting clear?
Is the damper opening properly once the hood is turned on?
Is there air coming out of the upper chimney section?
When tissue is placed on the baffle filters under the hood, does it
hold the tissue?
How many elbows and how long is the ducting run?
Should be no more than 2–3 elbows and no more than a 40'
(12192 mm) run to exit — for every elbow subtract 5' (1524 mm).
Is the air recirculating? When were the carbon filters last changed?
The carbon filters need changed every 3-6 months based on your
cooking habits.