5 Troubleshooting
Symptom
Troubleshooting
The indicator is not lighted when the
equipment is powered on.
It may be caused by the power supply or circuit.
Check whether the connection cable and power cable
between are damaged, or the wiring is loose.
The arms of the tripod turnstile
cannot be lifted manually after the
equipment is powered on.
It may be caused by the problem of relative components
or drop-arm solenoid.
Check whether the drop-arm solenoid is operating, and
check the work status of the solenoid, as shown in Figure
4-1.
The tripod turnstile does not open
after authentication.
It may be caused by lack of permission or a circuit problem.
Check whether the user has the permission to open the
turnstile.
Use a multimeter to check whether the NO and COM
ports of the access control system has a relay signal
output.
Short-circuit the ports "K1, GND" and "K2, GND", if the
turnstile is successfully opened, it would be the
problem of controller.
1
.
2
.
3
.
The turnstile allows people continue
passing one-way side during the
use.
Check the Turnstile-opening Solenoid.
Check the access controller 'Lock driving duration',
whether set to 1s.
Check whether the Turnstile -opening solenoid is
operating and check whether the Turnstile-opening
solenoid is stuck, as shown in Figure 4-1.
1
.
2
.
3
.
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