ZKTeco OP-200, Быстрый старт

Страница: 29 / 56

OP200 Quick Start Guide
26
5.5 Troubleshooting
The Opera Configuration application also has a Status tab which for Amag
integrations shows:
The status of the ZK Opera Service (Started, stopped, etc.)
Whether the configuration application is able to communicate with that
service for additional status and actions.
Whether the service application has a good active connection to the
Symmetry system (to the Symmetry SQL database).
Whether the Primary OP-200 is Online or Offline.
Things are working properly if Active Badges from Symmetry show up as
Credentials on the OP200.
Make sure that the ZK Opera Service is running according to the previous
instructions in this document. Note the Service (should be “Started”) and
Service Connection (should be “Online”) status in the Configuration tool.
Make sure that the ZK Opera Service is able to connect to the Symmetry
database. Note the Symmetry status (should be “Online”) in the Configuration
tool. If the connection is not being made, check the credentials configured for
AMAG on the connection screen of the configuration tool. Also check the
Symmetry system itself (contact Amag support for help with Symmetry).