21
806393 v1.08 09.19 Micro Install Instructions
Troubleshooting
In the event of a fault, or if the service icon on the
tap head illuminates, remove the front cover of the
command centre and check if a code is shown on the
display. Error codes consist of the letter E, followed by 2
digits, displaying in sequence repeatedly.
Call an electrician, a plumber, or Zip free call in Australia
on 1800 638 633 for assistance, service, spare parts or
enquiries.
Code
Possible cause
Solution
CF
Filter life has exceeded 6
months
Change water filter and
perform filter flush.
F
Filter flush mode enabled.
Complete the filter flush.
Refer to Step 4.2-9.
P
Power cycle required after
completing filter flush.
Turn power off and on again.
C
Calibration. Internal process
to set hot temperature point.
No action required.
E01, E02 Boiling sensor fault Water is not heated.
Contact Zip service.
E03, E04 Chilled sensor fault Water is not chilled.
Contact Zip service.
E05, E06 Steam sensor fault Water is not heated.
Contact Zip service.
E07, E08 Condenser fault
Water is not chilled.
Contact Zip service.
E09
Flood detected
Water detected in the
unit due to tank overfill or
internal/external leakage. All
functions will turn off.
Disconnect power, check for
external water leaks into the
unit, resume power. If fault
persists, contact Zip service.
E10
Boiling tank
overfill
Water filled in the boiling tank
beyond the allowed level.
Power cycle the unit. If fault
persists, contact Zip service.
E11
Chilled tank
overfill
Water filled in the chilled tank
beyond the allowed level.
Power cycle the unit. If fault
persists, contact Zip service.
POWER
ENERGY MODE
