15
807062 v1.00 03.21 EB HB Install Instructions
Troubleshooting
Symptom
Possible cause
Solution
Fails to dispense water.
Water isolating valve turned off.
Blocked filter, blocked meter
tube, blocked strainer, jammed
ball valve assy, airlock in
transfer tube.
Check water supply valve.
Contact Zip authorised
agent.
Water not boiling.
No power.
Faulty PCB, faulty element,
faulty cut-out.
Check power supply.
Contact Zip authorised
agent.
Runs out of boiling water and
fails to refill.
Outlet tap drips.
Overflow from vent.
Excessive steam from vent.
Power “on” but no heat.
Overload repeatedly tripping
with excessive steam.
Overload repeatedly tripping
without excessive steam.
Internal adjustment.
Contact Zip authorised
agent.
In the event of a fault or failure, isolate power and water. Do not use the
appliance. Contact a Zip authorised service agent for assistance, service, spare
parts or enquiries.
Cleaning
End of life disposal
Do not use strong, corrosive or abrasive cleaning
materials. Stainless steel surfaces will show scratches
if an abrasive cleaning product is used.
Wipe clean the outer surfaces with a sponge or a soft
cloth using a mild soap and water.
In order to help preserve our environment we ask that
you dispose of this product correctly. Please contact
your local city council for collection centre details.