➢
Troubleshooting
Trouble
Possible Cause
Possible Remedy
Oven will not start
(1) Electrical cord is not plugged in.
(2) Door is open (3) Wrong
operation is set
(1) Plug into the outlet (2) Close the
door & try again (3) Check
instructions
Arcing / Sparking
(1) Materials to be avoided in
Microwave were used (2) The oven
is operated when empty (3)
Spilled food remains in the cavity.
(1) Use microwave-safe cookware
only (2) DO NOT operate with oven
empty (3) Clean cavity with wet
towel
Unevenly cooked foods
(1) Materials to be avoided in
Microwave oven were used (2)
Food is not defrosted completely
(3) Cooking time, power level is
not suitable (4) Food is not stirred
(1) Use microwave-safe cookware
only (2) Completely defrost food (3)
Use correct cooking time and/or
power level (4) Turn or stir food
Overcooked foods
Cooking time and/or power level is
not correct
Use correct cooking time and/or
power level
Undercooked foods
(1) Materials to be avoided in
microwave oven were used (2)
Food is not defrosted completely
(3) Oven ventilation ports are
restricted (4) Use correct cooking
time and/or power level
(1) Use microwave-safe cookware
only (2) Completely defrost food (3)
Check to see that oven ventilation
ports are not restricted (4) Cooking
time power level is not correct
Improper defrosting
(1) Materials to be avoided in
microwave oven were used (2)
Cooking time, power level is not
correct (3) Food is not turned or
stirred
(1) Use microwave-safe cookware
only (2) Use correct cooking time
and/or power level (3) Turn or stir
food
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