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ZEROWATER BOTTLE & TUMBLER WARRANTY  

Zero Technologies, LLC warrants to the consumer for the period of ninety (90) days from the date of purchase, the 

ZeroWater Bottle/Tumbler (except for the filter cartridge which is warranted for 30 days) against all defects in materials and workmanship, when used in compliance with 
the Owner’s Manual. During this 90-day period, if you discover that any parts of the ZeroWater Bottle/Tumbler are damaged or broken, due to any manufacturing defects, 

we will replace the parts free of charge by calling: 1-800-503-2939 in the United States. The warrantor assumes no responsibility for incidental or consequential damages; 
for damages arising out of misuse of the product or the use of any unauthorized attachment. Some states do not allow the exclusion or limitation of incidental or 

consequential damages, the above limitation or exclusion may not apply to you. To the extent permitted by local law, this warranty is in lieu of any other warranty, express 
or implied, including any implied warranty of merchantability or fitness and precludes any other obligation on the part of the manufacturer, distributor, or dealer, including 

any liability for special, incidental or consequential damages. This warranty gives your specific legal rights, and you may also have other rights which vary from state to 
state in the United States.

FILTER CARTRIDGE WARRANTY & RETURN POLICY  

Though filter cartridges do have a 30-day warranty for manufacturing defects, there is no money back guarantee 

otherwise. To place a claim for a defective cartridge, you must first speak to a customer service representative who will help you trouble shoot any problems. If a problem 

is found that may be due to a manufacturing defect, they will then give you instructions on how to send back the cartridges to be tested by our laboratory. Depending on 
whether or not the lab determines the cartridges to be defective, they will either be replaced or returned to you. Please remember that we do not and cannot warrant the life 

of the filter cartridges since there are many variables that affect the life of each cartridge, including: weather, your local treatment facility, consumption rate, etc. We can 
only provide estimates based on the experiences of other customers. A shortened cartridge life alone does not necessarily mean that you have a defective cartridge.   

RETURN POLICY  

We want you to be completely satisfied with your purchase. We stand behind our products with a 30-day, money back guarantee. If for any reason you are 

not completely happy with the water filter systems that you receive, just return to us within 30 days of receiving the merchandise for a refund of your product purchase price 
(less shipping and handling). Returns must be received within 30 days of your receipt of the item. Returns after 30 days may not be accepted at all or may be subject to 

restocking/refurbishing charges. Return policy applies to direct sales only, retail sales do not apply. Please also note that all components of a filter system must be returned 
in good condition to be accepted as returned merchandise.  

Should service be required or you have any questions regarding how to use your ZeroWater product, please call Customer Service toll free 8am-8pm CT, Mon-Fri, at 
1-800-503-2939, or visit our website at: www.zerowater.com. Complete warranty registration at www.zerowater.com.

Zero Technologies, LLC, 4510 Adams Circle - Suite G, Bensalem, PA 19020 

 

 

 

 

26OZ. TUMBLER 

with 5 stage filter

USE & CARE INSTRUCTIONS

Do not use with water that is 
microbiologically unsafe or of 
unknown quality without 
adequate disinfection before 
or after the system.

ZeroWater recommends 
changing your filter after the 
Filter Change resin completely 
changes color or when your 
filtered water reads 006 ppm. 
For parts and service needs 
please contact 800-503-2939. 

2-TUMINSTRBI-01

8.

ENJOY

delicious, 99.6%

TDS-free water

on the go.

7.

INSERT

straw and 

tighten lid.

6.

FILL

the tumbler reservoir 

carefully so the water 

does not overflow.

5.

PLACE

reservoir back inside 

the tumbler.

REMOVE

Tumbler lid and 

reservoir.

CLEAN

Please make sure you hand-wash the 

bottle and reservoir with soap and 

water and completely rinse and dry 

each component before using.

UNWRAP 

FILTER

Remove &

discard wrap

and/or blue cap.

TWIST

filter into bottom of 

reservoir. Tighten until 

there is a complete seal 

between filter, o-ring,  

and reservoir.

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