zero
HOME AUTOMATION
Z01 - SLIDING GATE
PG9
Discovering the origin of the problem
1. Open control board
and check if it has
230V power supply
2. Check input fuses
3. Disconnect the motor
from control board and
test them by connecting
directly to power supply
in order to find out if they
have problems.
4. If the motor works,
the problem is on the
control board. Pull it out
and send it to our ZERO
technical services for
diagnosis.
5. If the motor doesn’t
work, remove them
from installation site
and send to our ZERO
technical services for
diagnosis.
Check all motion axis and associated motion systems related with the motor and the gate to find out
what is the problem.
1. Check capacitors,
testing operator with
new capacitors;
2. If capacitors are not the
problem, disconnect mo
-
tors from control board
and test them by con
-
necting directly to power
supply in order to find out
if they have problems.
3. If the motors work,
the problem is from
control board. Pull it out
and send it to our ZERO
technical services for
diagnosis;
4. If the motors don’t
work, remove them
from installation site
and send to our ZERO
technical services for
diagnosis
All ZERO control boards have LEDs that indicate the functioning of connections to allow easy diagnosis
of faults. All safety devices LEDs (DS) in normal situations remain On. All “START” circuits LEDs in normal
situations remain Off.
If LEDs devices are not all On, there is some security systems malfunction (photocells, safety edges),
etc.
1 • Close with a shunt all safety systems on the control board (check manual of the control board in
question). If the automated system starts working normally check for the problematic device.
2 • Remove one shunt at a time until you find the malfunction device .
3 • Replace it for a functional device and check if the motor works correctly with all the other devices. If
you find another one defective, follow the same steps until you find all the problems.
1. Check capacitors,
testing with new ca
-
pacitors;
2. If capacitors are not
the problem, discon
-
nect motor from con-
trol board and test it
by connecting directly
to power supply in or-
der to find out if it is
broken;
3. If the motor doesn’t
work, remove it from in
-
stallation site and send to
our ZERO technical servi-
ces for diagnosis.
4. If motor work well
and move gate at full
force during the entire
course, the problem is
from controller. Set force
using P1 button on the
board. Make a new wor
-
king time programming,
giving sufficent time for
opening and closing with
appropriate force.
5. If this doesn’t work,
remove control unit and
send it to ZERO techni-
cal services services.
Check all motion axis and associated motion systems related with the motor and the gate to find out
what is the problem.
NOTE: Setting force of the controller should be sufficient to make the gate open and close without stop
-
ping, but should stop and invert with a little effort from a person. In case of safety systems failure, the gate
shall never cause physical damaged to obstacles (vehicles, people, etc.).
