ZEPP HEAD, Руководство пользователя

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18 PROBLEM SOLVING:
SENSOR DOES NOT DETECT STROKES
If your Sensor is paired (the little tennis racquet symbol in the top right is green),
but still has problems with recognizing strokes in ‘PLAY’ / ‘TRAIN’, ‘COMPETE’
mode,
please follow these steps:
19 CUSTOMER SERVICE CENTER
If you still have any questions, you can reach our Customer Service Center at
https://www.head.com/en-IC/sensor/support.
1. Disconnect the Sensor
and reconnect it again
To do this, click on the small racquet
symbol in the top right and then
click on the name of your Sensor to
display the Sensor list. Press on your
Sensor, choose ‘Forget Sensor’ and
confirm your selection (see Point
14). Then reestablish the connection
(see Point 8).
2. Completely charge the Sensor
Depending on which type of power
source you use, the complete
charging cycle takes around 1.5–2
hours. When the LED display on the
charging device is continually green,
the Sensor is fully charged.
3. Restart your iOS/Android device
To do this, hold down the on/off
button for four seconds and slide or
press the ‘turn off’ button.
4. Turn off Bluetooth on all other
iOS or Android devices
Turn off Bluetooth on all iOS or
Android devices in the vicinity. Then
deactivate the Bluetooth connection
on your mobile device and activate it
again (see Point 8).
5. Delete the app and reinstall it