WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE
EXPIRATION OF THE LIMITED WARRANTY PERIOD. SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THIS LIMITATION MAY NOT APPLY TO YOU. No Zepp reseller, agent, or
employee is authorized to make any modification, extension, or addition
to this warranty. If any term is held to be illegal or unenforceable, the
legality or enforceability of the remaining terms shall not be affected or
impaired.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT
PERMITTED BY LAW, ZEPP IS NOT RESPONSIBLE FOR DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY
BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL
THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF
REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS
OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF
ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY;
LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR
CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS
OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT
OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING,
PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED
OR USED WITH ZEPP PRODUCTS AND ANY FAILURE TO MAINTAIN THE
CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING
LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY
CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS
NEGLIGENT ACTS AND/OR OMISSIONS. SOME STATES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
OBTAINING WARRANTY SERVICE
Please access and review the online help resources referred to in
the documentation accompanying this hardware product before
requesting warranty service. If the product is still not functioning
properly after making use of these resources, please contact the Zepp
representatives or, if applicable, an Zepp distributor or retail partner
store (“Zepp Partner Retail”) or ZASP located using the information
provided in the documentation. When contacting Zepp via telephone,
other charges may apply depending on your location. When calling, an
Zepp representative or ZASP will help determine whether your product
requires service and, if it does, will inform you how Zepp will provide it.
You must assist in diagnosing issues with your product and follow Zepp’s
warranty processes.
Zepp may restrict service to the fifty states of the United States of
America and the District of Columbia, and provide warranty service (i) at
an Zepp Retail Partner or ZASP location, where service is performed at
the location, or the Zepp Retail Partner or ZASP may send the product
to an Zepp repair service location for service, (ii) by sending you prepaid
way bills (and if you no longer have the original packaging, Zepp may
send you packaging material) to enable you to ship the product to
Zepp’s repair service location for service, or (iii) by sending you new
or refurbished customer-installable replacement product or parts to
enable you to service or exchange your own product (“DIY Service”).
Upon receipt of the replacement product or part, the original product or
part becomes the property of Zepp and you agree to follow instructions,
including, if required, arranging the return of original product or part
to Zepp in a timely manner. When providing DIY Service requiring the
return of the original product or part, Zepp may require a credit card
authorization as security for the retail price of the replacement product
or part and applicable shipping costs. If you follow instructions, Zepp
will cancel the credit card authorization, so you will not be charged for
the product or part and shipping costs. If you fail to return the replaced
product or part as instructed, Zepp will charge the credit card for the
authorized amount.
Service options, parts availability and response times may vary. Service
options are subject to change at any time. In accordance with applicable
law, Zepp may require that you furnish proof of purchase details and/
or comply with registration requirements before receiving warranty
service. Please refer to the accompanying documentation for more
details on this and other matters on obtaining warranty service.
Zepp will maintain and use customer information in accordance with
the Zepp Customer Privacy Policy accessible at www.Zepp.com/legal/
privacy.
If your product is capable of storing software programs, data and
other information, you should protect its contents against possible
operational failures. Before you deliver your product for warranty
service it is your responsibility to keep a separate backup copy of the
contents and disable any security passwords. THE CONTENTS OF YOUR
PRODUCT WILL BE DELETED AND THE STORAGE MEDIA REFORMATTED
IN THE COURSE OF WARRANTY SERVICE. Your product will be returned to
you configured as originally purchased, subject to applicable updates.
You will be responsible for reinstalling all other software programs, data
and passwords. Recovery and reinstallation of software programs and
user data are not covered under this Limited Warranty.
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