P A G E 4 8
206-3858
Troubleshooting
Symptoms
Possible Cause(s)
Possible Solution(s)
See Page(s)
Picture Reception
Poor or no picture.
• TV station problems.
-Try a different channel.
6/7/19
• Video menu not adjusted properly. -Check Video menu option settings.
32
Local interference.
• Check for disturbing source.
The following may cause image problems or distortion:
Electrical appliances, powerful lights, cars, trucks; computers or
portable phones; medical equipment.
• Appliance too close to TV.
-If possible increase the distance between the TV
and the offending appliance. Or shut one of them off.
Poor or no color.
• Sub-standard broadcast.
-Try a different channel.
6/7/19
• Sub-standard cable signal.
-Notify cable company of reception problem.
-If a VCR is connected, play a tape.
Picture wobbles or drifts.
• RF not connected, loose.
-Make or tighten connection.
10 - 13
• Local interference.
-Try different channel. Turn off interfering appliance.
6/7/19
• Scrambled CATV channel.
-Tune to unscrambled channel.
6/7/19
No CATV reception.
• Cable not connected.
-Connect cable to Antenna/Cable (RF) jack.
11/13
• Cable service interrupted.
-Contact cable service.
• Antenna set, not CATV.
-Select ‘Cable TV’ in Setup menu, run Auto Program.
18
Normal picture, poor
• Audio muted.
-Press MUTE or volume right key to increase sound level.
6/7
or no sound.
• Broadcast problem.
-Try a different channel.
6/7/19
• A/V cables incorrectly connected.
-Install A/V cables correctly.
12 - 15
• Audio Out cable wrong.
-Install Matrix Out external amplifier/speaker cable correctly.
16
• Front Surround turned off.
-Turn Front Surround on in the Audio menu.
31
• No 2nd Audio/SAP on program.
-Choose another audio mode option or a different program.
31
Snowy or Poor Picture
• Wrong Ant. connection/location.
-Move antenna, check connection/location.
10 - 13
• TV/VCR button set wrong.
-Set TV/VCR button on VCR correctly.
• Wrong output channels selected.
-Set output channels on all A/V equipment to same channel (3 or 4).
• Loose connection.
-Check that all connections are tight.
10 - 15
• Broadcast problem.
-Try another channel.
6/7/19
• Video menu options set wrong.
-Check Video menu brightness controls.
32
TV turns Off.
• Sleep Timer turned TV Off.
-Turn TV back on.
23
• Off Timer turned TV Off.
-Turn TV back on.
28
• Power failure.
-Check other household power outlets.
• Power outlet controlled by switch. -Connect TV power cord to outlet that is not controlled by a switch.
(Switch turned off.)
TV turns On.
• On Timer turned TV On.
-Disable On/Off Timer.
28
TV does not turn On/Off
• On/Off Timer option disabled.
-Go to Timer option in Setup menu and enable On/Off Timer.
28
per On/Off Timer settings.
Some quick and easy tips to resolving problems
