P A G E 4 9
206-3594
Troubleshooting
Some quick and easy tips to resolving problems
Symptoms
Possible Cause(s)
Possible Solution(s)
See page(s)
Power
No Power.
• AC Power Cord not connected.
-Connect power cord. Try a different power outlet.
• Local power failure?
-Contact power company for information.
No Source image.
• Source turned off.
-Turn Source equipment on.
• Source not selected.
-Use SOURCE to choose correct picture and sound source.
17
Clock Time
Clock time is wrong.
• Wrong time set.
-Set clock to correct time.
27
Picture Reception
Poor or no picture.
• TV station problems.
-Try a different channel.
17/21
• Video menu not adjusted properly. -Check Video menu option settings.
38
Local interference.
• Check for disturbing source.
The following may cause image problems or distortion:
Electrical appliances, powerful lights, cars, trucks; computers or
portable phones; medical equipment; VCR to close to TV, etc.
• Appliance too close to TV.
-If possible increase the distance between your Entertainment
Machine and the offending appliance. Or shut one of them off.
Poor or no color.
• Sub-standard broadcast.
-Try a different channel.
17/21
• Sub-standard cable signal.
-Notify cable company of reception problem.
Picture wobbles or drifts.
• CATV wire not connected or loose. -Make or tighten connection.
6 - 12
• Local interference.
-Try different channel. Turn off interfering appliance.
17/21
• Scrambled CATV channel.
-Tune to unscrambled channel.
17/21
No CATV reception.
• Cable wire not connected.
-Connect cable to Antenna/Cable.
6 - 12
• Cable service interrupted.
-Contact cable service.
• Antenna set, not Cable (CATV).
-Select Cable in Signal Source menu.
15
Images in picture distorted. • Wrong aspect ratio.
-Use ASPECT to change to correct picture proportion.
17
Poor or no sound.
• Audio muted.
-Press MUTE or VOL (Volume) + key to increase sound level.
17
• Broadcast problem.
-Tune to a different channel.
17/21
• Internal Speakers turned off.
-Turn Internal Speakers on in Audio Menu.
39
TV turns On.
• Security Timer turned TV On.
-Cancel Security Timer, and/or turn TV off.
35
TV turns Off.
• Security Timer turned TV Off.
-Turn TV back on.
17/21
• Sleep Timer turned TV Off.
-Turn TV back on.
17/21
No Closed Captions or Text.
• Not available on program.
-Check local TV listings to see if available on broadcast.
36
-Relocate over-the-air antenna.
-Try a different channel with Closed Captions or Text.
• Not turned on.
-Pick a Closed Caption or Text option and turn Captions on.
36
Captions appear when
• EZ Mute selected.
-Set Captions option to off.
36
sound is muted.
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