Solo documento principale.
Ident
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-GI
-00
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31.
01.
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Pile Reg. IT12110P00002965 -
Share Capital € 100,000.00 fully paid up
AR Bus. Reg. no. 03225010481
– AR REA no. 94189
ISO 9001 Certified company - Certificate no. 9151 - CNS0 - IT-17778
Zucchetti Centro Sistemi S.p.A. - Green Innovation Division
Via Lungarno, 248 - 52028 Terranuova Bracciolini - Arezzo, Italy
tel. +39 055 91971 - fax. +39 055 9197515
[email protected] - [email protected] -
zcsazzurro.com
Manual of 25/05/2020 Rev. 1.0 “User Manual 22K-BE-24”
41/44
10.
Troubleshooting and maintenance
10.1.
Troubleshooting
This section contains information and procedures on how to troubleshoot any faults and errors that
may occur during operation of the charging station.
If you have any problems please follow these steps:
1)
Check the warning messages and error codes on the information panel of the device. Record them
before carrying out any further operation.
2)
If the charging station does not display any errors, perform the following checks:
-
Is the device located in a clean, dry and properly ventilated place?
-
Are the cables correctly sized and as short as possible?
-
Are the connections in good condition?
-
Are the configuration settings correct for the type of installation?
Information on the event list:
Problems
Possible causes
Solutions
1)
Input overvoltage
The input voltage on the AC
side may be too high
1.
Check the input voltage from the back-end
2.
If the voltage is higher than 264Vac for a
limited period of time, wait for the grid to
re-establish an adequate voltage value.
2)
Input overcurrent
The input current on the AC
side may be too high
1.
Check whether there is a low resistance
connection between the AC outputs of the
charger cable
2.
Immediately switch off the circuit breaker
for the leakage current of the power
distribution
3)
Input
overfrequency
The input frequency on the
AC side may be too high
1.
Check the input voltage frequency from the
back-end
(Ethernet/3G/4G), Ground mounting
support, cable Type 2-Type 2 (4m),
cable Type 2-Type 1 (4m)
(Ethernet/3G/4G), Ground mounting
support, cable Type 2-Type 2 (4m),
cable Type 2-Type 1 (4m)
