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ZappBug.com
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Common ZappBug Troubleshooting Tips
Thermometer Reset
If you’re having issues getting a temperature reading, you may need to do a
simple thermometer reset. To do that, take the batteries out of both the sensor
and the display screen at once. Then put them back in the
DISPLAY SCREEN
FIRST
, followed by the sensor.
It can take a while for the unit to fully heat up (sometimes 2-3 hours or more
depending on ambient temperature or the size of the treatment load).
Keep in mind that the display screen may lose signal if it is too far away from
the unit, or if the unit heats above 140
o
F. If this happens, simply follow the reset
instructions above.
Safety Tip-Over Switch
If you plug in your heating unit and it does not turn on, please check the
safety tip-over switch - that will be a little black button on the bottom of the red
square heating unit. This button needs to be pressed in for the heating unit to
turn on and is designed so that if the unit is knocked over (possibly blocking the
vents) it turns off for safety. When the heating unit is plugged into a wall outlet
and the red unit is flat on the ground the button should naturally be pressed in
and the heating unit should turn on.
Getting up to Temperature
The most common reasons why the unit struggles to get up to 120
o
F are
ambient conditions and item arrangement. The ZappBug Oven 2
TM
works best
in rooms that are 70
o
F or above. Whenever possible do not run the unit on
concrete flooring; if you must place insulation such as cardboard or area rugs
between the ZappBug Oven 2
TM
and the floor in order to limit heat loss.
Always arrange items as spread out as possible to allow air to flow easily
throughout the unit.
Thermometer Probe Channel
If you are aren’t able to receive a signal from the thermometer probe you may
need to set probe channel. To do that, take the back off each thermometer
probes’ back and change the channel by sliding the button to position 1.
Each probe needs to be on the correct channel in order to monitor treatment
correctly.
Circuits popping
Make sure each red heating unit is on its own circuit.
Questions?
Please contact us before place of purchase.
ZappBug’s expert staff are here to help! If you have any questions about
ZappBug or are experiencing any issues, please don’t hesitate to give us a call
(or email). Our experts are ready to assist Monday-Friday, 9 AM to 5 PM PST.
(206) 430-5514
Notes:
