•
- The appliance does not fill with water
properly.
•
- The appliance does not drain the water.
•
- The appliance lid or drum doors are open
or not closed correctly. Please check both!
• The indicator of button
flashes in red 11
times and 1 (or 2 or 3) time(s) in yellow: The
mains supply is unstable. Wait until the mains
supply is stable.
WARNING! Deactivate the appliance
before you do the checks.
POSSIBLE FAILURES
Problem
Possible solution
The programme does not
start.
• Make sure that the mains plug is connected to the mains socket.
• Make sure that the appliance lid and drum doors are closed proper-
ly.
• Make sure that there is not a damaged fuse in the fuse box.
• Make sure that the Start/Pause has been pressed.
• If the delay start is set, cancel the setting or wait for the end of
countdown.
• Deactivate the Child Lock function if it is on.
The appliance does not fill
with water properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low. For
this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• This problem may be caused by the filter of the inlet hose or the
valve drain filter which may be clogged. Refer to “Care and clean-
ing”. If problem remains please contact the Authorised Service
Centre.
• Make sure that the inlet hose has no kinks or bends.
• Make sure that the connection of the water inlet hose is correct.
The appliance does not
drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the connection of the drain hose is correct.
• Set the drain option if you set a programme without drain phase.
• Set the drain option if you set an option which ends with water in
the drum.
• This problem may be caused by the clogged drain filter. Please
contact the Authorised Service Centre.
The spin phase does not
operate or the washing cy-
cle lasts longer than usual-
ly.
• Adjust manually the items in the tub and start the spin phase again.
This problem may be caused by balance problems.
• Set the spin option.
• Set the drain option if you set an option which ends with water in
the drum.
• This problem may be caused by the clogged drain filter. Please
contact the Authorised Service Centre.
There is water on the floor.
• Make sure that the couplings of the water hoses are tight and there
is not water leakages.
• Make sure that the water inlet hose and the drain hose have no
damages.
• Make sure you use the correct detergent and the correct quantity of
it.
14
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