Problem and alarm code
Possible cause and solution
Malfunction of the wash pump or the drain
pump.
• The indicator
flashes 5 times in-
termittently.
• The light related to the start button
flashes continuously.
• Switch the appliance off and on.
The temperature of the water inside the
appliance is too high or malfunction of the
temperature sensor occurred.
• The indicator
flashes 6 times in-
termittently.
• The light related to the start button
flashes continuously.
• Make sure that the temperature of the inlet water
does not exceed 60°C.
• Switch the appliance off and on.
Technical malfunction of the appliance.
• The indicator
flashes 12 times in-
termittently.
• The light related to the start button
flashes continuously.
• Switch the appliance off and on.
The level of water inside the appliance is
too high.
• The indicator
flashes 15 times in-
termittently.
• The light related to the start button
flashes continuously.
• Switch the appliance off and on.
• Make sure that the filters are clean.
• Make sure that the outlet hose is installed at the
right height above the floor. Refer to the installation
instructions.
The appliance stops and starts more
times during operation.
• It is normal. It provides optimal cleaning results and
energy savings.
The programme lasts too long.
• If the delayed start option is set, cancel the delay
setting or wait for the end of the countdown.
• Refer to the consumption values table in the chapter
"Programmes".
Small leak from the appliance door.
• The appliance is not levelled. Loosen or tighten the
adjustable feet (if applicable).
• The appliance door is not centred on the tub. Adjust
the rear foot (if applicable).
The appliance door is difficult to close.
• The appliance is not levelled. Loosen or tighten the
adjustable feet (if applicable).
• Parts of the tableware are protruding from the bas-
kets.
The appliance door opens during the
wash cycle.
• The AirDry function is activated. You can deactivate
the function. Refer to "Settings".
Rattling/knocking sounds from inside the
appliance.
• The tableware is not properly arranged in the bas-
kets. Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
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