Troubleshooting
Problem
Possible cause
Remedy
You cannot activate the appliance
or operate it.
Activate the appliance again and
set the heat setting in less than
10 seconds.
You touched 2 or more sensor
fields at the same time.
Touch only one sensor field.
There is water or fat stains on the
control panel.
Clean the control panel.
The appliance deactivates.
You put something on the sensor
field
.
Remove the object from the sen-
sor field.
The residual heat indicator does
not come on.
The cooking zone is not hot be-
cause it operated only for a short
time.
If the cooking zone operated suf-
ficiently long to be hot, speak to
the service centre.
The sensor fields become hot.
The cookware is too large or you
put it too near to the controls.
Put large cookware on the rear
cooking zones if necessary.
comes on.
The Automatic Switch Off oper-
ates.
Deactivate the appliance and ac-
tivate it again.
comes on
The Child Safety Device or the
Lock function operates.
Refer to the chapter “Daily Use”.
comes on
No cookware is on the cooking
zone.
Put cookware on the cooking
zone.
The cookware is incorrect.
Use the correct cookware.
The diameter of the bottom of the
cookware is too small for the
cooking zone.
Move cookware to a smaller
cooking zone.
and a number come on
There is an error in the appliance.
Disconnect the appliance from
the electrical supply for some
time. Disconnect the fuse from
the electrical system of the
house. Connect it again. If
comes on again, speak to the
service centre.
comes on
There is an error in the appliance,
because a cookware boils dry.
The protection against become
too hot for the cooking zone op-
erates. The Automatic Switch Off
operates.
Deactivate the appliance. Re-
move the hot cookware. After, ap-
proximately 30 seconds activate
the cooking zone again.
should go out of the display, re-
sidual heat indicator can stay. Let
the cookware become sufficiently
cool and check it with the section
Cookware for the induction cook-
ing zone.
If you tried the above solutions and cannot re-
pair the problem, speak to your dealer or the
customer service. Give the data from the rat-
ing plate, three digit letter code for the glass
10
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