Symptom
Fault code
Solution
The machine will not start
●
The door has not been properly closed. Indicator light
"open door" illuminates).
●
The plug is not properly inserted in the power socket.
●
There is no current at the socket.
The machine does not fill
Indicator light
●
Ensure the water tap is open.
with water
"water tap" flashes
●
Ensure the mains water supply has not been cut off.
and/or alarm AL5
●
The inlet hose may be squashed or bent. Reposition the
hose.
●
The inlet hose may be blocked. Switch off the water
supply, and clean the filter.
The dishwasher will not drain
Alarm AL6
●
The drain hose may be squashed or bent. Reposition the
hose.
●
The sink may be blocked. Clear any blockages.
●
The drain hose extension is not correct. Follow the
instructions for connecting to the waste.
●
There is no vent in the end of the drain hose.
General
Alarms AL1, AL2, AL3
●
Switch off the dishwasher. Switch it back on and start the
AL4, AL7, AL8
programme. If the alarm reappears, call the local
Service Force Centre.
The machine is noisy
●
Dishes are rattling against each other, refer to “Loading
your machine”.
●
The spray arms are knocking against the dishes. Refer to
“Loading your machine”.
The door is difficult to close
●
The dishwasher is not level, or not properly built-in.
Visible lime deposits or
●
Check that there is salt and that the salt cap is tight.
white film on the dishes
●
Check that the right level of the water softener is setted.
The dishes are not quite dry
●
The rinse aid has run out or too little is being used.
The dishes are not clean
●
The baskets are too full.
(poor wash)
●
The dishes have not been arranged properly.
●
The spray arms do not rotate
●
The spray arms are clogged.
●
The filters are clogged.
●
Then filters are not in position.
●
Not enough detergent has been used or it is unsuitable.
●
The detergent is old or has gone hard.
●
The salt container cap is not properly closed.
●
The washing programme selected is too gentle.
Something not working
48
PSN20GB
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily
without calling out an engineer.
The dishwasher is fitted with a number of alarm systems which can help you to quickly determine the
cause of any problems.
The dishwasher will not start or stops during operation, all pushbuttons are inoperative except for the
On/Off pushbutton. In the digital display one of the following flashing fault codes will appear AL1, AL2,
AL3, AL4, AL5, AL6, AL7, AL8 and an audible signal will inform you of the alarm intervention.
Press the On/Off pushbutton to switch off the dishwasher and carry out the following suggested
corrective actions listed below.
Once carried out the checks switch on the dishwasher and start a washing programme, if the fault code
reappears in the digital display, contact your local Service Force Centre.