The majority of problems that can occur can
be solved without the need to contact an
Authorised Service Centre.
Problem and alarm code
Possible cause and solution
You cannot activate the appli-
ance.
• Make sure that the mains plug is connected to the mains sock-
et.
• Make sure that there is no damaged fuse in the fuse box.
The program does not start.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the end of
the countdown.
• The appliance has started the procedure to recharge the resin
inside the water softener. The duration of the procedure is ap-
proximately 5 minutes.
The appliance does not fill with
water.
The display shows
or
.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not drain
the water.
The display shows
.
• Make sure that the sink spigot is not clogged.
• Make sure that the filter in the outlet hose is not clogged.
• Make sure that the interior filter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
The display shows
.
• Close the water tap and contact an Authorised Service Centre.
The appliance stops and starts
more times during operation.
• It is normal. It provides optimal cleaning results and energy sav-
ings.
The program lasts too long.
• If the delayed start option is set, cancel the delay setting or wait
for the end of the countdown.
The remaining time in the dis-
play increases and skips nearly
to the end of program time.
• This is not a defect. The appliance is working correctly.
Small leak from the appliance
door.
• The appliance is not levelled. Loosen or tighten the adjustable
feet (if applicable).
• The appliance door is not centred on the tub. Adjust the rear
foot (if applicable).
The appliance door is difficult
to close.
• The appliance is not levelled. Loosen or tighten the adjustable
feet (if applicable).
• Parts of the tableware are protruding from the baskets.
Rattling/knocking sounds from
inside the appliance.
• The tableware is not properly arranged in the baskets. Refer to
basket loading leaflet.
• Make sure that the spray arms can rotate freely.
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