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What to do if ...
Correcting Malfunctions
A malfunction may be caused by only a minor fault
that you can rectify yourself using the following
instructions. Do not perform any other work on the
appliance if the following information does not provide
assistance in your specific case.
1
Warning! Repairs to refrigerators/freezers
may only be performed by qualified service
engineers. Improper repairs can give rise to
significant hazards for the user. If your appli-
ance needs repairing, please contact your
specialist dealer or our Customer Service.
Malfunction
Possible Cause
Remedy
Appliance does not work.
Appliance is not switched on.
Switch on the appliance.
Mains plug is not plugged in or is
loose.
Insert mains plug.
Fuse has blown or is defective.
Check fuse, replace if necessary.
Socket is defective.
Mains malfunctions are to be cor-
rected by an electrician.
Appliance cools too much.
Temperature is set too cold.
Turn the temperature regulator to a
warmer setting temporarily.
The food is too warm.
Temperature is not properly adjusted.
Please look in the "Starting up - Set-
ting the temperature" section.
Door was open for an extended
period.
Open the door only as long as neces-
sary.
A large quantity of warm food was
placed in the appliance within the last
24 hours.
Turn the temperature regulator to a
colder setting temporarily.
The appliance is near a heat source.
Please look in the "Where to Install"
section.
Interior lighting does not work.
Light bulb is defective.
Please look in the "Changing the Light
Bulb" section.
Heavy build up of frost, possi-
bly also on the door seal.
Door seal is not air tight (possibly after
changing over the hinges).
Carefully warm the leaking sections of
the door seal with a hair dryer (not
hotter than approx. 50 °C). At the
same time shape the warmed door
seal by hand such that it sits correctly.
The compressor does not start
immediately after changing the
temperature setting.
This is normal, no error has occurred.
The compressor starts after a period
of time.
Water on the floor or on stor-
age shelves.
Water drain hole is blocked.
See the "Cleaning and Maintenance"
section.
