Troubleshooting X-Series Motion Devices
The following sections contain tips for troubleshooting common problems.
If the device is unable to communicate, and it is operating erratically, a manual factory reset can be performed
through the following steps. Note that this will reset most settings.
Power Off the device
1.
Push and hold the knob for the first Axis (if applicable)
2.
Power On the device
3.
Continue to hold the knob in until the blue LED is lit (~5 seconds), then release.
4.
The device has been returned to its factory defaults and can be configured as per the steps in Initial Setup.
Front Panel Indicators
Green LED On
The device is powered on and is operating normally.
Green LED Fades In and Out
The device is parked.
Issue a tools parking unpark (T:65) command, or home (T:1) the device.
Green LED Flashes Slowly
The operating conditions of the device are outside of the recommended range.
This will occur when the supply voltage is either over or under the recommended range, the internal
temperature has exceeded the set limit, or the driver has disabled. Check the following:
The input voltage is within the operational range of the device. This can be read from the
device with the get system.voltage command.
◊
The device temperature is within range. This can be read from the device with the get
system.temperature command.
◊
The driver is not disabled. If the driver is disabled the result of the warnings command will
contain the
FD
flag.
◊
Green LED Off
The device is not powered.
Check the supply connections and power adaptor for correct operation.
Red LED On or Flashing.
A critical error has occurred.
Please contact Zaber Technical Support.
Blue LED On or Flashing.
The device has slipped or stalled.
Please see the Slipping and Stalling section below.
Yellow LED Always Off or Flashes but No Reply.
There are communication errors.
Please see the Communication Errors section below.
Troubleshooting X-Series Motion Devices
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