20
IF YOUR DEVICE IS SHOWING DEVICE STORAGE FULL MESSAGE OR IS NOT
STARTING
Solution: Please follow the Factory Reset Instructions.
MY REMOTE CONTROL IS NOT WORKING OR THE DEVICE IS NOT RESPONDING
Most Remote Controls have a Red or Green indicator light. When you press any
button on the Remote Control the LED light should light up.
If there is no light, try changing the batteries and ensure they are the correct
way around.
If the Remote Control light works and the device is not responding, then you
may need to either Pair the Remote Control (HD609, “X”) with your device or do
a Factory Reset on your device (HD809, HD709, H
D609, “X”, LN6000). You can
find more information on how to do a Factory Reset on our website:
https://globetv.com.au/hd709-software-updates
Solution: Please follow the Factory Reset Instructions.
MY TV SHOWS THE ZAAPTV LOGO BUT THEN GOES BLACK
Solution: Please follow the Factory Reset Instructions.
I AM RECEIVING ERROR 404 OR CODE 0
This normally occurs when there is an Internet related problem, channel error
etc.
If you see any of these Error Codes on all channels, then follow the instructions
below:
1.
Remove the power to your Modem/Router
2.
Remove the power to your ZAAPTV device
3.
Re-connect the power to your Modem/Router and wait 10 minutes
4.
Re-connect the power to your ZAAPTV device and check the channels
again
If the problem persists, check your Modem/Router and confirm the Internet
Light is on. If not, you will need to contact your Internet Provider. If the Internet
Light is on and you are still receiving these errors, please contact our Office
through the GlobeTV website:
Содержание HD809N
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