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• Breakage or damage caused by use of other than the specified voltage
• Products disassembled or repaired by anyone other than a Young Living
Essential Oils’ authorized agent so as to adversely affect performance
or prevent adequate inspection, verification, and testing to verify any
warranty claim (If there are any signs that the diffuser has been opened,
the warranty will be void.)
• Products with labels removed or illegible serial numbers
• Marring such as scratches on any plastic surfaces and externally exposed
parts resulting from normal use
• Damage resulting from normal wear and tear
• Damage resulting from the use of metal tools to clean the unit
This limited warranty is the buyer’s exclusive remedy, applies to new diffusers
purchased from Young Living Essential Oils, and is nontransferable. Please
retain your original purchase receipt. In the event of a warranty claim or
return for repair, a copy of the purchase receipt should accompany the
diffuser when shipped to YLEO. To make a warranty claim or to purchase
spare parts, please contact the Young Living Member Services department
at 1.800.371.3515 (6 a.m.-8 p.m., MT, M-F and 7 a.m.-5 p.m., MT, Saturday). If
it is determined by Member Services that the diffuser is to be shipped back
to YLEO, the buyer will need to send the product back in its original box (if
available) with the power adapter, a copy of the original purchase receipt,
and the YLEO Return Merchandise Authorization (RMA) number (displayed
clearly on the receipt), which will be provided by Member Services.
U.S. shipping:
Young Living Essential Oils Returns/RMA#
142 East 3450 North
Spanish Fork, UT 84660
For all other market addresses and contact information, visit YoungLiving.com.
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