SHOULD YOU REQUIRE ANY ASSISTANCE REGARDING THIS PRODUCT PLEASE CONTACT YORK DIRECTLY.
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TROUBLE SHOOTING
WHEN TO CALL FOR HELP
This treadmill is designed with user safety as the number one priority. In the event of an
electrical failure, the treadmill will shut off automatically to prevent user injury and to prevent
damage to expensive components such as the motor.
When you encounter unusual behaviour from the treadmill, simply turn the power switch off and
on to reset the treadmill.
This should clear incidental errors and prepare the treadmill for normal operation again.
If, after you have reset the treadmill by turning the power switch off and on again, the treadmill
is still not operational, then it is time to call the helpline.
NO SIGNAL ON THE CONSOLE LCD WINDOWS
If there is no signal on the monitor, even after you have switched the treadmill off and on again
to reset, check the communication cable between monitor and motor controller.
First, make sure the connections are good and that the cable is not pinched or damaged.
If defective, ask your dealer for a replacement cable.
Error 1: Speed Sensor error
Error 1 occurs when the console is not picking up the motor speed signal.
In other words, when the motor speed is not correctly fed back to the controller
console, the treadmill will shut off to protect the user and Error 1 will be displayed
on the console. Please see the Trouble Shooting Guide for further instruction.
When trouble shooting this error, do not stand on the running mat.
When you report Error 1 to the service center, make sure you note down
the circumstantial details.
1. Is the motor operational? For example, if the motor is not working when you push
the start button, Error 1 displays immediately.
Motor and running mat do not move.
2. If the treadmill was running, then it stopped and showed Error 1,
then the motor is operational.
3. If the motor is operational, did the treadmill stop at low speeds
( 1.0 - 1.5 KPH ) or high speeds ( 10 KPH - 12 KPH )
and
Trouble Shooting Guide
REPLACING THE TRANSMITTER BATTERY
Unscrew the battery hatch with a coin and
remove the old battery. Ensure that the new
battery is inserted into the hatch correctly with
the plus sign facing the battery hatch.
Check that rubber gasket is clean, correctly fitted
and not damaged, then close the hatch securely.
The transmitter utilizes a 3 volt 2032 cell.
YORK T780 TM / 18
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