ENGLISH
22
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Coffee does not come
out
No water in reservoir.
Add water.
Coffee grind is too fine.
Use medium ground coffee.
Too much coffee in the filter.
Fill the filter with less coffee.
Appliance was not turned on
or plugged in.
Plug unit in and turn it on.
Coffee has been compressed
too much.
Refill the filter with coffee, do not
tamp too much.
Coffee comes out the
edges of the portafilter
The portafilter was not rotated to the
full lock position.
Rotate the portafilter to the full lock
position.
There is coffee on the edges of the
portafilter.
Remove coffee from the edges
of the portafilter.
Too much coffee in the filter.
Fill the filter with a smaller amount
of coffee.
Cappuccino and Latte
options are unavailable
The frother has not been installed
properly.
Push the frother in until you hear
it click into place.
The frother functions
improperly
There is not enough water in the
water reservoir.
Add water to the water reservoir.
The unit has air in the system.
Move the water tank up and down
several times.
Frother nozzle is blocked.
Clean the frother according
to the instructions.
Frother lid is damaged.
Contact YOER service.
Milk is not foamy
enough after frothing
Milk is not cold enough.
Make sure the milk is chilled before
the frothing process.
You are using milk with not enough
fat content.
Use milk with more fat content.
You are using milk with not enough
protein content.
Use barista milk.
The frother adjustment knob is
in the “MIN” position.
Put the frother adjustment knob
in the “MAX” position.
Coffee is pouring out
too quickly
The grind is too coarse.
Use a finer grind.
There is not enough coffee in the
filter.
Add more coffee to the filter.
Coffee is too weak
You are using a single filter to
prepare double coffee.
Use the double filter.
The grind is too coarse.
Use a finer grind.
The prepared
beverages/frothed milk
are too small or too
large
The amount of beverage has been
programmed.
Reset the device to factory settings
or program the desired amount
of beverage.
The unit gives off sound
signals and the water
reservoir empty
indicator is blinking red
The espresso machine is airlocked.
Press the cleaning button and tilt
the unit a bit to every side. Execute
the procedure several times if
necessary.