Auto Provisioning Guide for Yealink
Teams IP
Phones
42
Why is the permission denied when uploading files to the root directory of the FTP
server?
Ensure that the complete path to the root directory of the FTP server is authorized.
Check security permissions on the root directory of the FTP server, if necessary, change the
permissions.
Why can’t the phone obtain an IP address from the DHCP server?
Ensure that settings are correct on the DHCP server.
Ensure that the phone is configured to obtain the IP address from the DHCP server.
Why can’t the phone download the ring tone?
Ensure that the file format of the ring tone is *.wav.
Ensure that the size of the ring tone file is not larger than that the phone supports.
Ensure that the properties of the ring tone for the phone are correct.
Ensure that the network is available and the root directory is right for downloading.
Ensure that the ring tone file exists on the provisioning server.
Why can’t the phone update configurations?
Ensure that the configuration files are different from the last ones.
Ensure that the phone has downloaded the configuration files.
Ensure that the parameters are correctly set in the configuration files.
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