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Auto Provisioning Guide for Yealink 

Teams IP 

Phones 

42

 

Why is the permission denied when uploading files to the root directory of the FTP 

server? 

 

Ensure that the complete path to the root directory of the FTP server is authorized. 

 

Check security permissions on the root directory of the FTP server, if necessary, change the 
permissions. 

Why can’t the phone obtain an IP address from the DHCP server? 

 

Ensure that settings are correct on the DHCP server. 

 

Ensure that the phone is configured to obtain the IP address from the DHCP server. 

Why can’t the phone download the ring tone? 

 

Ensure that the file format of the ring tone is *.wav. 

 

Ensure that the size of the ring tone file is not larger than that the phone supports. 

 

Ensure that the properties of the ring tone for the phone are correct. 

 

Ensure that the network is available and the root directory is right for downloading. 

 

Ensure that the ring tone file exists on the provisioning server. 

Why can’t the phone update configurations? 

 

Ensure that the configuration files are different from the last ones. 

 

Ensure that the phone has downloaded the configuration files. 

 

Ensure that the parameters are correctly set in the configuration files. 

 

Содержание T58A Teams

Страница 1: ...Table of Contents iii 11...

Страница 2: ......

Страница 3: ...o Provisioning Process 6 Without Boot Files Old Mechanism 6 With Boot Files New Mechanism 7 Major Tasks for Auto Provisioning 8 An Instance of Auto Provision Configuration 9 Managing Boot Files 13 Edi...

Страница 4: ...g and Verifying Configurations 37 Downloading Boot Configuration and Resource Files 37 Resolving and Updating Configurations 37 Using MAC local CFG File 38 Verifying Configurations 38 Troubleshooting...

Страница 5: ...protocols for auto provisioning and are configured to use the TFTP protocol by default The purpose of this guide is to serve as a basic guidance for provisioning Yealink Teams IP phones including Yea...

Страница 6: ...Auto Provisioning Guide for Yealink Teams IP Phones 2...

Страница 7: ...enarios including all phones specific phone groups or a single phone The configuration files referenced in the boot file are flexible you can rearrange the configuration parameters within the Yealink...

Страница 8: ...entFront forwardToDocumentFrontDisplayPage To download template boot configuration and resource files 1 Go to Yealink Document Download page and select the desired phone model 2 Download and extract t...

Страница 9: ...are not familiar with auto provisioning to understand this process more easily and quickly Interoperating with Provisioning Server When Teams IP phones are triggered to perform auto provisioning it w...

Страница 10: ...oning Guide for Yealink Teams IP Phones 6 Auto Provisioning Process Without Boot Files Old Mechanism The following flowchart shows how Teams IP phones perform auto provisioning when using configuratio...

Страница 11: ...visioning Yealink Teams IP Phones 7 With Boot Files New Mechanism The following figure shows auto provisioning flowcharts for Teams IP phones when using boot files Scenario A Do Not Support Exclude Mo...

Страница 12: ...You need to complete four major tasks to configure Yealink Teams IP phones The following figure shows an overview of four major provisioning tasks For more information on how to manage boot files refe...

Страница 13: ...g process on Yealink Teams IP phones you can refer to An Instance of Auto Provision Configuration An Instance of Auto Provision Configuration This section shows an instance of auto provision configura...

Страница 14: ...oot directory e g D TFTP Directory 2 Start the TFTP sever The IP address of the TFTP server is shown as below 3 Select Configure TFTP Server Click the button to locate the TFTP root directory from you...

Страница 15: ...ing Yealink Teams IP Phones 11 4 Configure the provisioning server address on the phone For more information on how to obtain the provisioning server address refer to Obtaining the Provisioning Server...

Страница 16: ...r Yealink Teams IP Phones 12 5 Trigger the phone to perform the auto provisioning For more information on how to trigger the phone to perform the auto provisioning refer to Triggering the Phone to Per...

Страница 17: ...for all phones It uses a fixed name y000000000000 boot as the file name The following figure shows the contents of the common boot file The following table lists guidelines you need to know when editi...

Страница 18: ...configuration files is left blank or if a non static parameter in configuration files is deleted or commented out the factory default value takes effect 0 Disabled If the value of a parameter in confi...

Страница 19: ...Oriented boot file for your phone follow these steps To create a MAC Oriented boot file 1 Create a boot file for your phone Ensure the file complies with the guidelines that are listed in Editing Com...

Страница 20: ...Auto Provisioning Guide for Yealink Teams IP Phones 16...

Страница 21: ...ration parameters in configuration files refer to the latest Administrator Guide for your phone on Yealink Technical Support Editing Common CFG File The Common CFG file is effectual for all phones of...

Страница 22: ...line must use the following format and adhere to the following rules Configuration Parameter Valid Value Separate each configuration parameter and value with an equal sign Set only one configuration p...

Страница 23: ...lowing figure shows a portion of the MAC Oriented CFG file The following table lists guidelines you need to know when editing the MAC Oriented CFG file Item Guidelines The line beginning with is consi...

Страница 24: ...make a copy of the template configuration file rename it and then edit it Managing MAC local CFG File By default MAC local CFG file automatically stores non static settings modified via web user inter...

Страница 25: ...characters contain 0 9 A Z a z and the following special characters are also supported _ For more information on how to encrypt configuration files refer to Yealink Configuration Encryption Tool User...

Страница 26: ...Auto Provisioning Guide for Yealink Teams IP Phones 22...

Страница 27: ...need to upload resource files to Teams IP phones such as personalized ring tone file and language package file Yealink supplies the following resource file templates Template File AutoDST Template Lan...

Страница 28: ...Auto Provisioning Guide for Yealink Teams IP Phones 24...

Страница 29: ...ows You can download 3CDaemon online http www oldversion com 3Com Daemon html and TFTPD32 online http tftpd32 jounin net For more information on how to configure FTP and HTTP servers refer to Configur...

Страница 30: ...dows platform is shown as below Configuring a TFTP Server If you have a 3CDaemon application installed on your local system use it directly Otherwise download and install it To configure a TFTP server...

Страница 31: ...to locate the TFTP root directory from your local system 3 Click the Confirm button to finish configuring the TFTP server The server URL tftp IP Here IP means the IP address of the provisioning server...

Страница 32: ...Auto Provisioning Guide for Yealink Teams IP Phones 28...

Страница 33: ...ct the option 66 and option 43 for obtaining the provisioning server address DHCP option 66 is used to identify the TFTP server DHCP option 43 is a vendor specific option which is used to transfer the...

Страница 34: ...Teams IP phone obtains the provisioning server address from the DHCP server it will connect to the provisioning server and perform the auto provisioning process during startup For more information on...

Страница 35: ...ick on Settings Auto Provision 2 Enter the URL user name and password of the provisioning server in the Server URL User Name and Password fields respectively the user name and password are optional 3...

Страница 36: ...Auto Provisioning Guide for Yealink Teams IP Phones 32...

Страница 37: ...lti mode Mixed Power On The phone performs the auto provisioning process when the phone is powered on To activate the power on mode via a web user interface 1 Click on Settings Auto Provision When the...

Страница 38: ...visioning process at regular intervals You can configure the interval for the repeatedly mode The default interval is 1440 minutes To activate the repeatedly mode via web user interface 1 Click on Set...

Страница 39: ...n configure the phone to check and update new configuration between 2 to 3 o clock every Friday and Sunday To activate the weekly mode via web user interface 1 Click on Settings Auto Provision 2 Enabl...

Страница 40: ...Click Auto Provision Now The phone will perform the auto provisioning process immediately Multi mode Mixed You can activate more than one method for auto provisioning For example you can activate the...

Страница 41: ...y to download the resource files Resolving and Updating Configurations After downloading the phone resolves the configuration files and resource files if specified in the configuration files and then...

Страница 42: ...ter static auto_provision custom protect will be forced to set to 1 The IP phone updates configuration files during auto provisioning in sequence CFG files referenced in the boot file MAC local CFG fi...

Страница 43: ...g and Verifying Configurations 39 Example1 Yealink T58A Teams IP phone downloads configuration files from the TFTP server Example 2 Yealink T58A Teams IP phone downloads configuration files from the F...

Страница 44: ...Auto Provisioning Guide for Yealink Teams IP Phones 40 Example 3 Yealink T58A Teams IP phone downloads configuration files from the HTTP server...

Страница 45: ...n uploaded to the phone s trusted certificates list If not do one of the following Import the certificate for the provisioning server to the phone s trusted certificates list at phone s web path Secur...

Страница 46: ...btain the IP address from the DHCP server Why can t the phone download the ring tone Ensure that the file format of the ring tone is wav Ensure that the size of the ring tone file is not larger than t...

Страница 47: ...web hosting server HTTP The Hypertext Transfer Protocol HTTP is an application protocol for distributed collaborative hypermedia information systems HTTP is the foundation of data communication for t...

Страница 48: ...Auto Provisioning Guide for Yealink Teams IP Phones 44...

Страница 49: ...t org Preparing a Root Directory To prepare a root directory 1 Create an FTP root directory on the local system e g D FTP Directory 2 Place the configuration files to this root directory 3 Set the sec...

Страница 50: ...cal system To configure a wftpd server 1 Download the compressed file of the wftpd application to your local directory and extract it 2 Double click the WFTPD EXE The dialogue box of how to register i...

Страница 51: ...OK 7 Enter the password of the user e g test1 created above in the New Password and Verify Password fields respectively and then click OK 8 Click Browse to locate the FTP root directory from your loc...

Страница 52: ...nd password are the authentication for FTP download For example ftp test1 123456 10 3 6 234 is where the phone downloads configuration files from Configuring an HTTP Server This section provides instr...

Страница 53: ...ermissions vary by organizations An example of configuration on the Windows platform is shown as below Configuring an HTTP Server HFS tool is an executable application so you don t need to install it...

Страница 54: ...Auto Provisioning Guide for Yealink Teams IP Phones 50 The main configuration page is shown as below 2 Click Menu in the main page and select the IP address of the PC from IP address...

Страница 55: ...Right click the icon on the left of the main page select Add folder from disk to add the HTTP Server root directory 4 Optional Right click on the directory to select Set user pass to configure a user...

Страница 56: ...files for different phones To access the specified directory you need to provide the correct user name and password configured for the directory 5 Enter a user name e g test1 and password in the User...

Страница 57: ...ation on installing and configuring an Apache HTTPS Server refer to the network resource Configuring a DHCP Server This section provides instructions on how to configure a DHCP server for Windows usin...

Страница 58: ...link Teams IP Phones 54 2 Click the Login button the login password is blank to log in 3 Right click Scopes and select New Scope 4 Configure the DHCP server name the DHCP IP range and the subnet mask...

Страница 59: ...the right of the main page and then select New Option Type 7 Set the custom DHCP option custom DHCP option tag number ranges from 128 to 254 and select the option type Yealink supports string and ipa...

Страница 60: ...s IP Phones 56 8 Click Named Policies Global right click the blank area on the right of the main page and then select New Option 9 Scroll down and double click the custom option 128 10 Fill the provis...

Страница 61: ...tion 12 Click to save the change Add the Option 66 via DHCP Turbo You can add the option 66 via DHCP Turbo The following shows the detailed processes 1 Click Named Policies Global right click the blan...

Страница 62: ...es 58 2 Select TFTP Options from the pull down list of Filter 3 Scroll down and double click MS option 66 4 Fill the provisioning server IP address in the input field 5 Click the OK button to finish s...

Страница 63: ...s the detailed processes 1 Click Named Policies Global right click the blank area on the right of the main page and then select New Option 2 Select the Standard Options from the pull down list of Filt...

Страница 64: ...Auto Provisioning Guide for Yealink Teams IP Phones 60 5 Click the OK button to finish setting a custom option 6 Click to save the change...

Страница 65: ...Appendix 61 Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback Email your opinions and comments to DocsFeedback yealink com...

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