| Audio Calls |
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Synchronizing Incoming Calls to the Specified Contact/Delegates
You can synchronize incoming calls to a specified contact or delegates so that you and they can receive the
incoming calls simultaneously.
Procedure
1.
Navigate to >
Settings
>
Calling
>
Also ring
.
2.
Do one of the following:
• Select
Contact or number
, add the target contact.
• If you have assigned your delegates on the Microsoft Teams client, you can select
Delegates
.
The target member and you will receive the incoming calls simultaneously.
Parking and Retrieving Calls on the Teams Server
Call park and retrieve feature allows a user to place a call on hold in the Teams service in the cloud. When
a call is parked, the service generates a unique code for call retrieval. The user who parked the call or
someone else can use that code to retrieve the call.
About this task
If the call park and retrieve feature is not available, contact your administrator for more information.
•
•
Parking Teams Calls
If you want to receive the call on a mobile device instead of the desk phone for convenience or if the caller
wants someone else to answer the call, you can park the call on the Teams server. When a call is parked,
you can use the code to retrieve the call on another device.
About this task
If the parked call is not retrieved within five minutes, you will receive a ringback.
Procedure
During a call, navigate to
>
Park Call
.
The call is parked and the code to retrieve the call is displayed on the phone.
Related tasks
Retrieving Parked Calls
After the call is parked, you can retrieve the call on another phone or provide another contact with the call
retrieval code to retrieve the call.
Procedure
1.
Tap when the phone is idle.
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