| Troubleshooting |
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How can I obtain the MAC address of a device when the device is not
powered on?
You can use one of the following ways to obtain the MAC address of a device:
• The PO (Purchase Order) provided by the supplier.
• The label of the carton box.
• The device’s bar code on the back of the device.
How can I switch to Teams edition?
If your device is not the Teams edition, you can switch to the Teams edition.
Procedure
1.
Do one of the following:
• Upgrade firmware via the web user interface.
• Auto provisioning.
2.
Import the Teams license.
Note:
Contact your administrator to get the Teams license. For more information, please refer to
Yealink Meetingbar A20 administrator guide
Checking the IP Address of Device
Procedure
Go to
More
>
Settings
>
Device Settings
>
About
.
