NOTES:
Star (*) will always back you up to the previous menu
Pound (#) will bypass a user’s personal greeting
You can check your voicemail and record and manage greetings through your Subscriber CommPortal.
LOG IN TO VOICEMAIL
From any internal extension:
•
Press *99 and Press SEND Softkey
•
Enter your 10 digit telephone number and press the # key
•
Enter your password and press the # key
From any external telephone:
•
Dial: 315-671-0031
•
Enter your 10 digit telephone number and press the # key
•
Enter your password and press the # key
COMMON VOICEMAIL COMMANDS
Main Menu
1
Listen to messages
2
Send a message to another user
3
Work with personal greetings
4
Mailbox settings
6
Set message type (voicemail/email/fax)
7
Switch Account (log into another account)
Listening to Messages
1 Repeat
2 Save
3 Erase
4 Reply
5
Send a copy
22
Save as new
#
Next Message
TO LEAVE A MESSAGE FOR ANOTHER USER WITHOUT RINGING THE PHONE:
+
Press
*99.
+
Enter extension number and press
DIAL
Softkey.
TRANSFER TO VOICEMAIL:
Sends a caller directly to voicemail without ringing the phone
+
Press
TRANSFER
Softkey, call automatically held.
+
Press
*99
and enter extension number.
+
Press
BTRANS
Softkey.
Need support? Connect with us at
or
Dial
4357 (HELP)
or
315-671-6262
to speak to a Northland Training Representative
