54
Q4: Other problems
Problem
Cause
Remedy
Cannot synchronize the
clock with an NTP server.
The IP address or domain name of the NTP
sever is incorrect.
•
Check that the settings match the NTP server
information.
•
Ping the NTP server to confirm that it is functioning.
A route to connect with the specified NTP
server has not been set.
Check the Internet service provider settings or route
settings.
An incorrect time is not
displayed.
The time zone setting is incorrect.
Set the time zone according to your area.
The clock setting cannot be
saved.
The built-in battery (for clock memory) is
run out.
•
Supply the power to this unit for about five hours to
change the built-in battery.
•
Have this unit serviced.
The phantom power is not
supplied.
The phantom power setting is incorrect.
Enable the phantom power with the DIP switch or web
menu (depending on the DIP switch setting). (pages 10
and 32)
Cannot output your own
voices from your speakers.
The internal mixer is disabled.
Enable the internal mixer. (pages 10 and 31)
The audio cannot be output.
The mute function is turned on in the web
menu.
Turn off the mute function. (page 30)
Firmware update fails.
Timeout happens because the timeout
period for HTTP revision-up is too short.
Increase the timeout period in the web menu. (page 48)
The download URL setting is incorrect.
Configure the download URL setting correctly.
The DNS server setting is incorrect.
Configure the address of the DNS server correctly.
Cannot update the firmware
by TFTP.
The access permission setting is incorrect.
Configure the access permission setting correctly.
(page 49)
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