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32
Troubleshooting
If you encounter problems such as no sound output or abnormal behavior, verify the connections
before checking the following.
<Windows / Macintosh>
Sound does not change when using knobs or sliders.
• Are the MIDI Out port and Device Number set correctly in the Editor Setup? (
Bulk data is not transmitted.
• Are the MIDI Out port and Device Number set correctly in the Editor Setup? (
• Is the Dump Interval in the Editor Setup too short? Make sure the Dump Interval is at least
10 ms.
Sound is doubled when playing keyboard.
• On your MOTIF, switch Local to OFF.
No sound heard when clicking on-screen keyboard in Edit Window.
• Is the MIDI channel set correctly in the Editor Setup? (
Sound does not change when Monitor button is pressed.
• Are the MIDI Out port and Device Number set correctly in the Editor Setup (OMS Port
Setup)? (
)
Library files created in Voice Editor cannot be read directly by the MOTIF.
• Set the file extension to “W2E” in order to read Voice Editor’s Library files directly on your
MOTIF. The corresponding file (extension “W3E”) should be copied to the same location
(folder) as “W2E”.
<Windows>
Bulk data is not received.
• Open the Editor Setup Dialog and check that the Device Number has been properly
assigned (
).
MIDI Out port is not available in Editor Setup.
• The MIDI Out port in Editor Setup is selected from the MIDI Out ports in the MIDI Setup.
Check the MIDI Out settings in the System Setup of MIDI Setup Toolbar.
<Macintosh>
The USB port is not recognized.
• Check whether the USB driver has been installed to your computer correctly. See the
installation manual for details.