Troubleshooting
25
The error message “Buffer Underrun” is displayed.
●
If your CD writing software supports the Buffer Underrun Protection, you must
activate the Buffer Underrun Protection. For more details, refer to the
documentation that came with your CD writing software.
●
To prevent the occurrence of a buffer underrun and to increase the efficiency of
data writing, try the following:
•
Reduce the data writing speed.
•
Create an image file on the hard drive.
•
Optimize the hard drive. (Defragmentation)
•
Do not start any application software (including screen savers) during data
writing.
•
Deactivate the power management for the hard drive.
•
Select “Sync data transfer” for the data transfer mode if a SCSI hard drive, a
SCSI CD-ROM, etc., are used with your computer, or select “DMA” if IDE
devices are used.
•
Deactivate the Windows Active Desktop.
•
Exit all memory-resident software programs.
•
Check your CD writing software against the documentation that came with it
to be sure that there is no problem with it.
Notes
• When the
CRW2200UX
drive is connected to a USB 1.1-compliant port on your computer, it
operates in accordance with USB 1.1 standard. For CD writing software settings, it is advisable
to activate the Buffer Underrun Protection and to set the data writing speed to 8X.
• A writing error could occur if vibration is applied to the drive while data is being written on the
CD-R or CD-RW in it.
Unstable operation.
●
Aren’t two or more CD writing software programs installed on your computer?
Installing two or more CD writing software programs on a computer sometimes
makes its operation unstable.
●
Isn’t the disc dusty or dirty?
Remove dust or dirt from the disc, using an air spray or by wiping with a dry, soft
cloth. To avoid damage, always wipe the disc gentry in directions perpendicular
to the edge of the disc.
Other problems
●
Your CD writing software does not recognize the
CRW2200UX
drive.
In order for CD writing software to recognize your drive, it must support the
CRW2200UX
drive. Contact the manufacturer of your CD writing software to
see whether the software supports the
CRW2200UX
drive.
