When any problem appears (Audio)
No sound
l
Another input source is selected.
Select an appropriate input source. For details, see the
following:
– “Basic procedure for playback” (p.25)
l
The mute function is activated.
Cancel the mute function. For details, see the following:
– “Basic procedure for playback” (p.25)
l
The volume is too low.
Turn up the volume. For details, see the following:
– “Basic procedure for playback” (p.25)
l
The power cord of the unit is not connected properly.
Make sure that the power cord of the unit is connected to an AC
wall outlet securely. For details, see the following:
– “Connecting the power cord” (p.24)
l
Input jacks on a playback device are connected.
Connect the input jack on the unit and the output jack on the
playback device.
l
Signals that the unit cannot play back are being input.
Change the digital audio output setting on the playback device
to PCM, Dolby Digital or DTS.
l
The unit is configured so that HDMI audio input signals are
output from the TV.
Configure the unit so that HDMI audio input signals are output
from the unit. For details, see the following:
– “Configuring HDMI audio output” (p.36)
l
The HDMI control function is disabled.
When connecting a TV that supports ARC (Audio Return
Channel) to the unit using an HDMI cable only, enable the HDMI
control function.
To output audio signals from the unit with the HDMI control
function disabled, connect the TV’s audio output jack to the
unit’s TV input jack (optical digital) via the optical digital audio
cable.
For details, see the following:
– “Configuring the HDMI control function” (p.35)
– “Connecting a TV that does not support Audio Return Channel
(ARC)” (p.22)
l
Sound from an HDMI control-enabled TV is set for output
from the TV’s built-in speakers.
Use the TV’s HDMI settings to set audio output to any option
other than the TV’s built-in speakers.
No sound is coming from the subwoofer
l
The volume of the subwoofer is too low.
Turn up the volume of the subwoofer. For details, see the
following:
– “Basic procedure for playback” (p.25)
l
The playback source does not contain low-frequency signals.
Play back a sound source containing low-frequency signals,
and confirm that the sound is output from the subwoofer.
En
42
The volume decreases when the unit is
turned on
l
The automatic volume adjustment function is activated.
To prevent excessive loudness, the unit automatically controls
its volume within a certain level when the unit is turned on. Turn
up the volume as required. For details, see the following:
– “Basic procedure for playback” (p.25)
No surround effect
l
Stereo playback is selected.
Select surround playback or 3D surround playback. For details,
see the following:
– “Playback with 3D surround sound” (p.27)
– “Playback with surround sound” (p.27)
l
The volume is too low.
Turn up the volume. For details, see the following:
– “Basic procedure for playback” (p.25)
l
The TV or playback device is set to output 2 channel audio
(such as PCM) only.
Change the digital audio output setting on the TV or playback
device to Bitstream.
l
Sound is also heard from the TV built-in speakers.
Set the TV volume to minimum. For details, see the following:
– “Basic procedure for playback” (p.25)
l
The listening position is too close to the unit.
The listening position should be at some distance from the unit.
Noise is heard
l
The unit is too close to another digital or high-frequency
device.
Move those devices away from the unit.
En
43