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Troubleshooting and

Maintenance

This chapter gives solutions to common Pocket PC problems you may
encounter. It also provides guidelines on taking care of your Pocket PC.

NOTE:

If you encounter a problem you cannot solve, contact your dealer for assistance.

7.1 Resetting Your Pocket PC

CAUTION:

Resetting will cause unsaved data to be lost.

Resetting your Pocket PC is similar to restarting your desktop computer. It
restarts the operating system, but you will lose any unsaved data.

Occasionally, you may need to reset your Pocket PC; for
example, you should reset:

After you restore data from your desktop computer.

When your Pocket PC stops responding; in other
words, it appears to be “frozen” or “locked up.”

Follow this procedure to reset your Pocket PC:

1. Remove the SD/MMC card (if installed).

2. Use the stylus to press the reset button on the side of

your Pocket PC.

Troubleshooting and
Maintenance

Содержание PDA DELTA

Страница 1: ...Y akumodel ta Personal digital assistent Manual...

Страница 2: ...Trademarks All brand and product names are trademarks or registered trademarks of their respective companies Note The information in this manual is subject to change without notice...

Страница 3: ...ng to AC Power and Charging the Battery 8 1 3 Installing Microsoft ActiveSync 9 1 4 Turning Your Pocket PC On and Off 11 Turning Off to Suspend 11 Turning On to Resume 11 1 5 Expanding Your Pocket PC...

Страница 4: ...Removing Programs 40 4 Microsoft Pocket Outlook 41 4 1 Calendar Scheduling Appointments and Meetings 41 Creating an Appointment 42 Using the Calendar Summary Screen 43 Creating Meeting Requests 43 4 2...

Страница 5: ...l Programs 72 EMenu 72 E Viewer 72 6 Getting Connected 75 6 1 Connection Options 75 6 2 Connecting to Your Desktop Computer 75 Ways of Connecting to Your Desktop CP 75 Microsoft ActiveSync 76 Synchron...

Страница 6: ...Default State 90 7 3 Power Problems 91 7 4 Memory Problems 91 7 5 Screen Problems 93 7 6 Connection Problems 94 Cable or Cradle Connection Problems 94 Infrared Connection Problems 94 Modem Connection...

Страница 7: ...available times For more information on scheduling appointments and meetings see Chapter 4 You are meeting your friends tonight for dinner and a movie You download the latest movie information from th...

Страница 8: ...to Find Information For information on See this source First time startup Quick Start Guide Programs on your Pocket PC This User s Manual or online Help on your Pocket PC Additional programs that can...

Страница 9: ...xternal components of your Pocket PC and guides you through the process of setting up your Pocket PC for use 1 1 Hardware Features The illustrations below introduce you to the various buttons connecto...

Страница 10: ...nd Tasks buttons The buttons are customizable Microphone Receives sound and voice to record voice notes Navigation Pad Moves up down left or right by pressing the corresponding area of the pad Speaker...

Страница 11: ...memory of your Pocket PC and restores the factory default state CAUTION Always leave the battery switch in the ON position during normal operation Right Side Components Ref Component Description Headp...

Страница 12: ...tion Lanyard Eyelet Lanyard attaches to this opening Scrolls up or down within a menu by rotating upward or downward Scroll Dial Selects by pressing Record Button Records voice notes by pressing and h...

Страница 13: ...ng briefly Power Button Turns the screen backlight off by pressing and holding Stylus Tap on the touch screen to make selections and enter information Pull the stylus out of its slot to use and store...

Страница 14: ...ith a desktop computer You can also use the ActiveSync cable to connect directly to your Pocket PC without using the cradle Ref Component Description USB Connector Connects to the USB port of a deskto...

Страница 15: ...he ON down position CAUTION Always leave the battery switch in the ON position during normal operation 3 The red notification indicator on your Pocket PC will flash for approximately 30 seconds Then y...

Страница 16: ...ry 1 Plug the converter to the AC adapter 2 Connect to AC power You can connect either with or without the cradle NOTE The availability of the cradle and cable depends on your choice of purchase With...

Страница 17: ...nected to the AC adapter and a power source Doing so keeps the battery charged 1 3 Installing Microsoft ActiveSync A key component of your Pocket PC is the Microsoft ActiveSync program With Microsoft...

Страница 18: ...the cradle and cable depends on your choice of purchase With the cradle Slide your Pocket PC into the cradle Connect the cradle cable to a USB port on your desktop computer Without the cradle Connect...

Страница 19: ...it on Turning Off to Suspend You suspend your Pocket PC by briefly pressing the power button on the top of your Pocket PC By default your Pocket PC will also automatically suspend after 30 seconds of...

Страница 20: ...of the slot Accessories By purchasing accessories designed for your Pocket PC you can expand the capabilities of your Pocket PC replace lost parts or facilitate your operation For the availability of...

Страница 21: ...igate and select objects on the screen Pull the stylus out of the slot and extend it for ease of use Store it in the slot when not in use Tap Touch the screen once with the stylus to open items and se...

Страница 22: ...the Scroll Dial With the scroll dial you can scroll within a menu and activate the selected item This is particularly useful for one hand operation To scroll up or backward within a menu rotate the sc...

Страница 23: ...can see at a glance important information for the day NOTE You can customize what is displayed on the Today screen by tapping Settings Personal tab Today icon Tap to change date and time Your day at...

Страница 24: ...o the item For example tap a battery status icon to open the Power control panel Icon Meaning Speaker is on Speaker is off Battery is charging Battery is low Battery is very low Battery is fully charg...

Страница 25: ...m tasks in programs The Command bar includes menu names buttons and the Input panel button To create a new item in the current program tap New To see the name of a button tap and hold the stylus on th...

Страница 26: ...ith the buttons tap Settings Personal tab Button icon The table below contains a partial list of the programs and their icons Icon Program Description ActiveSync Synchronize information between your P...

Страница 27: ...lus and tap the action you want to perform Or tap anywhere outside the menu to close the menu without performing an action 2 8 Notifications Your Pocket PC reminds you in a variety of ways when you ha...

Страница 28: ...on your Pocket PC You can either type using the soft keyboard or write using the soft keyboard Block Recognizer Letter Recognizer or Transcriber In any case the characters appear as typed text on the...

Страница 29: ...Input panel button and then tap Block Recognizer 2 Write a letter in the box When you write a letter it is converted to typed text that appears on the screen For specific instructions on using Block R...

Страница 30: ...yped characters To type with Transcriber 1 Tap the arrow next to the Input panel button then tap Transcriber 2 Write anywhere on the screen For specific instructions on using Transcriber open Transcri...

Страница 31: ...Without lifting drag the stylus across the text you want to select You can also select text by tapping the Pen button to deselect it and then dragging the stylus across the screen 2 Tap and hold the...

Страница 32: ...you can select different words from a list of alternates or return to the original writing 1 Tap and hold the incorrect word tap one word at a time 2 On the pop up menu tap Alternates A menu with a l...

Страница 33: ...words foreign words that use special characters such as accents some punctuation cannot be converted If you add writing to a word to change it such as changing a 3 to an 8 after you attempt to recogn...

Страница 34: ...hoose a zoom level Editing Your Drawing If you want to edit or format a drawing you must select it first 1 Tap and hold the stylus on the drawing until the selection handle appears To select multiple...

Страница 35: ...message To create a recording 1 Hold the Pocket PC s microphone near your mouth or other source of sound 2 Press and hold the record button on the side of your Pocket PC If the speaker is not muted a...

Страница 36: ...choose a recording format that is supported by the software used to play recordings on the other computer The PCM format offers the highest quality recording and is compatible with all Pocket PC model...

Страница 37: ...ormat best suits your voice Using My Text When using Inbox or MSN Messenger use My Text to quickly insert preset or frequently used messages into the text entry area To insert a message tap My Text an...

Страница 38: ......

Страница 39: ...Pocket PC can retain data for 72 hours after its battery runs completely out of power you must constantly charge the battery of your Pocket PC This can prevent data loss or damage to the battery caus...

Страница 40: ...ur Pocket PC when it is not in use even for a short time You can also manually turn off the backlight by pressing and holding the power button Turn off functions not needed or adjust settings Lower th...

Страница 41: ...such as when the memory is running out your Pocket PC may not be able to automatically adjust the allocation For information on solving memory problems see section 7 4 Additional Memory You can buy a...

Страница 42: ...s to the hardware buttons and set the repeat rate of the scroll dial Input To set up items related to Block Recognizer soft keyboard Letter Recognize Transcriber input methods and voice recording form...

Страница 43: ...ally Regional Settings To specify the region of your location and the formats of the number currency time and date Remove Programs To removes programs you added to the RAM of your Pocket PC Screen To...

Страница 44: ...our Pocket PC select Larger than 64 KB under Type You can also use the File Explorer to find files on your Pocket PC and to organize these files into folders Tap Programs File Explorer icon NOTE You c...

Страница 45: ...ected data stored in the RAM of your Pocket PC to an additional storage media To Backup Data CAUTION Make sure that the capacity of your memory card is enough for your data Never turn off your Pocket...

Страница 46: ...ocess move the files from your Pocket PC to your desktop computer or to a memory card before restoring data When you restore data make sure that your Pocket PC has the same regional settings that it h...

Страница 47: ...f the information in Processor 2 Download the program to your desktop computer or if you have a CD or disk containing the program insert the CD or disk into your desktop computer You might see a singl...

Страница 48: ...r icon and locate the program tap the folder list labelled My Documents by default and tap My Device to see a list of all folders on the Pocket PC Tap and hold the program and tap Cut on the pop up me...

Страница 49: ...ing Appointments and Meetings Use Calendar to schedule appointments including meetings and other events You can check your appointments in one of several views Agenda Day Week Month and Year and set C...

Страница 50: ...change them 5 Enter other desired information You will need to hide the Input panel to see all available fields 6 You can also do the followings with regard to this appointment Add a note Create an al...

Страница 51: ...users of Outlook or Pocket Outlook The meeting notice will be created automatically and sent either when you synchronize Inbox or when you connect to your email server Indicate how you want meeting r...

Страница 52: ...or whether you are at home or on the road Using the IR port on the Pocket PC you can quickly share Contacts information with users of Pocket PCs and other mobile devices Tap Contacts or press the Cont...

Страница 53: ...also do the followings with regard to this contact Add a note Assign the contact to a category Send an e mail to the contact Synchronize the contact Beam the contact For more information tap Help 4 T...

Страница 54: ...and select the type of contact that you want displayed To show all contacts again select All Contacts To view a contact not assigned to a category select None To view the names of companies your conta...

Страница 55: ...to switch to the program NOTE To change the way information is displayed in the list tap Tools Options Tap to create a new task Select the sort order of the list Inidcates high priority Tap to display...

Страница 56: ...wings with regard to this task Add a note Set a reminder Make the task recurring Assign the task to a category Beam the task Synchronize the task For more information tap Help 5 Tap OK to return to th...

Страница 57: ...ummary Screen When you tap a task in the task list a summary screen is displayed To change the task tap Edit View task details Tap to show and hide additional summary information View notes Tap to cha...

Страница 58: ...you create the recording it will be included in the note as an icon If the note list is displayed it will be created as a stand alone recording Tap Notes or press the Notes button on your Pocket PC to...

Страница 59: ...g For more information about using the Input panel writing and drawing on the screen and creating recordings see section 2 9 3 You can also do the followings with regard to this note Beam the note Sen...

Страница 60: ...During synchronization the following occurs Messages are copied from the mail folders of Exchange or Outlook on your desktop computer to the ActiveSync folder in Inbox on your Pocket PC By default yo...

Страница 61: ...rver new messages are downloaded to the Inbox folder on your Pocket PC messages in the Pocket PC Outbox folder are sent messages that have been deleted on the email server are removed from the Inbox f...

Страница 62: ...first in the list When you receive a message tap it to open it Unread messages are displayed in bold Tap to connect and to send and receive e mail Select the sort order for messages Tap to open a mess...

Страница 63: ...p menu tap Mark for Download The icons in the Inbox message list give you visual indications of message status You specify your downloading preferences when you set up the service or select your synch...

Страница 64: ...row to display more header information In the Service list select ActiveSyn or the desired e mail service 4 Enter your message To quickly enter common messages tap My Text and select the desired messa...

Страница 65: ...ers within each hierarchy The Deleted Items folder contains messages that have been deleted on your Pocket PC The behaviour of the Deleted and Sent Items folders depends on the options you have chosen...

Страница 66: ...e IMAP4 the folders you create and the email messages you move are mirrored on the server Therefore messages are available to you anytime you connect to your mail server whether it is from your Pocket...

Страница 67: ...r to give you easy access to copies of your documents You can create new documents on your Pocket PC or you can copy documents from your desktop computer Synchronize documents between your desktop com...

Страница 68: ...the View menu to switch between modes Each mode has its own toolbar which you can show and hide by tapping the Show Hide Toolbar button on the Command bar For more information on entering information...

Страница 69: ...selected text Tap to select formatting options such as pen weight and line color Space button Pen button Select Shape on the pop up menu to convert objects to proper shapes Pen button Resize an objec...

Страница 70: ...copy of the document By default the document is saved as Pocket Word psw format You can change the format to Rich Text Format rtf Plain Text txt or Word doc NOTE If your document is simple save it as...

Страница 71: ...ooks such as expense reports and mileage logs Tap Programs and tap the Pocket Excel icon to switch to the program Creating a Workbook 1 In Pocket Excel tap New NOTE To open a template rather than a bl...

Страница 72: ...ok to a storage card or folder For more information see Excel Help on your Pocket PC Tips for Working in Pocket Excel View in full screen mode to see as much of your worksheet as possible Tap View Ful...

Страница 73: ...o use MSN Messenger you must have an Internet connection For more information see sections 6 4 and 6 5 In addition you must have a Microsoft Passport account or a Microsoft Exchange email account You...

Страница 74: ...ine and Not Online categories From this view while connected you can chat send email block the contact from chatting with you or delete contacts from your list using the pop up menu NOTE To see others...

Страница 75: ...ing with To know if the contact you are chatting with is responding look for the message under the text entry area For more information on using MSN Messenger tap Help 5 4 Windows Media Player for Poc...

Страница 76: ...r Library where you can tap them in the list to open them NOTE Before you can use Microsoft Reader you must activate it from the Microsoft activation site http das microsoft com activate Follow the di...

Страница 77: ...he Read Me file in the MSReader folder Using the Library The Library is your Reader home page The home page displays a list of all books stored on your Pocket PC or storage card To open the Library us...

Страница 78: ...ge includes a page number and book title You can also page through a book by using the scroll dial on your Pocket PC Using Reader Features Reading a book electronically gives you several options not a...

Страница 79: ...t appears with a colored background Notes When you attach a note to text you enter the text in a note pad that appears on top of the book page A Note icon displays in the left margin To show or hide t...

Страница 80: ...four groups for easy access Program Multimedia Games and Favorites You can also create your own extra groups Monitor the list of applications that are currently running on your Pocket PC and stop all...

Страница 81: ...73 Create a slide show Rotate an image Add notes and audio to an image...

Страница 82: ......

Страница 83: ...another computer For details see section 6 2 Use the IR port on your Pocket PC to send and receive files between two devices For details see section 6 3 Connect to the Internet or a corporate network...

Страница 84: ...tablished the connection between your Pocket PC and your desktop computer or notebook computer you can synchronize the information between the two with ActiveSync Synchronization compares the data on...

Страница 85: ...your Pocket PC tap ActiveSync 3 Tap to begin synchronization By default ActiveSync does not automatically synchronize all types of information Use ActiveSync options to turn synchronization on and off...

Страница 86: ...en your Pocket PC and the desktop computer using one of the direct connection methods USB cable or infrared connection You must also configure a connection on your Pocket PC as described in section 6...

Страница 87: ...he program where you created the item you want to send and locate the item in the list 2 Align the IR ports so that they are unobstructed and within a close range CAUTION If the devices are too far ap...

Страница 88: ...sword and TCP IP settings Some ISPs require information in front of the user name such as MSN username 3 Tap Settings Connections tab Connections icon 4 Under The Internet settings select Internet Set...

Страница 89: ...ings and tap Modify 5 In the Modem tab tap New 6 Enter a name for the connection such as Company Connection 7 In the Select a modem list select your modem type 8 You should not need to change any sett...

Страница 90: ...ed via cable or cradle detach your Pocket PC from the cable or cradle When connected via Infrared move your Pocket PC away from the device When connected via dial up or VPN tap the Connection icon on...

Страница 91: ...ng synchronization with your desktop computer download your favorite links and mobile favorites that are stored in the Mobile Favorites subfolder in Internet Explorer on the desktop computer While you...

Страница 92: ...again to download the page to your Pocket PC or connect to the Internet to view the page Browsing the Internet 1 Set up a connection to your ISP or corporate network as described in sections 6 4 and 6...

Страница 93: ...omputer Mobile Favorites If you are using Microsoft Internet Explorer 5 or later on your desktop computer you can download mobile favorites to your Pocket PC When you synchronize your desktop computer...

Страница 94: ...nd you can manually download content if needed CAUTION You can add a button to the Internet Explorer toolbar for creating mobile favorites In Internet Explorer on your desktop computer on the View men...

Страница 95: ...tions on the desktop computer turn on synchronization for the AvantGo information type 2 In Pocket Internet Explorer on your Pocket PC tap the Favorites button to display your list of favorites 3 Tap...

Страница 96: ......

Страница 97: ...etting your Pocket PC is similar to restarting your desktop computer It restarts the operating system but you will lose any unsaved data Occasionally you may need to reset your Pocket PC for example y...

Страница 98: ...a memory card using the backup application For more information on backing up data see section 3 5 Do not slide the battery switch unless it is necessary Follow this procedure to clear the memory fro...

Страница 99: ...1 3 Battery runs out of power quickly You might be using your Pocket PC in ways that drain power quickly See Power Saving Tips in section 3 1 for more information 7 4 Memory Problems If a warning mes...

Страница 100: ...e program to list view If this does not work you can stop the program manually First make sure that your work is saved by closing open items and returning the program to list view Then stop the progra...

Страница 101: ...re that the backlight of the display is on Move to a location with enough light If you re having a hard time reading a document on the screen try adjusting the zoom percentage or text size In Notes ta...

Страница 102: ...that the USB connection is enabled in ActiveSync on your desktop computer If the USB connection is already enabled disable the USB connection close the Connection Settings window and then reopen and r...

Страница 103: ...dialing is enabled International calls may require more time to get through Tap Settings Connections tab Connections icon Select the network settings you want to use and tap Modify Select your connec...

Страница 104: ...strong ultraviolet light for extended periods of time Do not place anything on top of your Pocket PC or drop objects on top of your Pocket PC Do not drop your Pocket PC or subject it to severe shock S...

Страница 105: ...ng with your Pocket PC back up your data As an added precaution bring along a backup copy Remove the SD MMC card if installed from the slot Turn off your Pocket PC and disconnect all external devices...

Страница 106: ......

Страница 107: ...screen 43 AvantGo 87 B Backing up data Using ActiveSync 37 Using EBackup 37 Backlight setting 35 Battery Charging 8 Checking remaining battery power 31 Power low 31 Battery switch 3 Off 90 ON 7 Beam...

Страница 108: ...3 Drawing on the screen 25 Pocket Word 61 E EBackup 37 E mail See Inbox E mail service setting up 53 EMenu 72 Entering information 20 EViewer 72 Excel See Pocket Excel Expansion slot 5 F Features 1 Fi...

Страница 109: ...icrosoft ActiveSync See ActiveSync Microsoft Mobile Devices Web site vi Microsoft Pocket Outlook 41 Microsoft Reader 68 Downloading books 69 Reading a book 70 Removng a book 71 Using the Library 69 MM...

Страница 110: ...er button 5 11 32 Program buttons 2 Program memory 33 Programs Adding 39 Adding to Start menu 40 Icon 18 Removing 40 Stopping 92 Switching 18 Protective cover 12 R RAM 33 RAS 81 Record button 4 Using...

Страница 111: ...3 Pocket Word 60 Time 35 Today screen 15 Settings 34 To do list See Tasks Touch screen See Screen Transcriber 22 Traveling 97 Troubleshooting 89 Cable connection 94 Cradle connection 94 Infrared conne...

Страница 112: ...urning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation be...

Страница 113: ...ctives implies conformity to the following European Standards EN55022 Radio disturbance characteristics EN55024 Immunity characteristics EN6100 3 2 Limits for harmonic current emissions EN6100 3 3 Lim...

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