43
Reason 3: IP address lies in different subnet?
Answer: Check the IP and subnet mask, test the settings of gateway.
Reason 4: The physical address of network is conflict with IP Camera.
Answer: Please modify the physical address of IP Camera.
Reason 5: The web port is modified to others?
Answer: Please contact administrators of network to obtain relevant port
information.
Reason 6: When the causes can not be found
Answer: Please reset IP Camera to default state, and then connect to IP Camera
(System default IP address: 192.168.55.160; mask address: 255.255.255.0).
7. Speaker without sound
Reason 1: No Audio input connected
Answer: Check the Audio connection of the host.
Reason 2: The audio option of IP Camera is off
Answer: Check the Audio in opinion in Audio parameter settings to see if you have
opened the audio.
8. Audio sounds bad
Reason: When there are many noises and the distortion is very serious, please
check the input signal level. It should be linear input to match with the signal level of IP
Camera. Otherwise, it will result in the saturation distortion.
Answer: Please adopt the proper linear input suitable for the IP Camera.
9. Search NVS software can’t find device
Reason: Search NVS software adopts multicast protocol to perform searching. But
the firewall forbids multicast data packet.
Solution: Disable the firewall.
10. How to deal with the image abnormality?
Reason 1: Computer system issue
DirectX is off. Image shows slowly and color is abnormal.
Reason 2: Hardware issue
Graphic card does not support it. The image is speed up and hardware Zoom
function (It has to change the Graphic card for hardware problem).
Answer: install DirectX image drive, Start
Æ
Run
Æ
input “DXDIAG” as follows:
Содержание XL series
Страница 1: ...I Mega Pixel IP Camera User Manual...