16
FWS-002 Safety and Regulatory Guide
Warranty exclusions
This section identifies what is excluded under this
Warranty.
For the avoidance of any doubt, any and all warranties or
conditions which are not guaranteed under Mandatory
Laws and which are not expressly included in this Warranty
as additional warranties or conditions are excluded.
This Warranty does not warrant uninterrupted or error-free
operation of the Motion CL920 by Xplore Product, which is
affected by system configuration, software, applications
your data and operator control of the system, among other
factors. Though the Motion CL920 by Xplore Product is
considered to be compatible with many systems, it is your
responsibility to determine compatibility and integration
with other products or systems.
This Warranty does not apply to non-Motion CL920 by
Xplore hardware products or non-Motion CL920 by Xplore
software products which are not incorporated into Motion
CL920 by Xplore Products or, in the case of software, pre-
loaded onto the Motion CL920 by Xplore Product at the
time of sale, even if packaged or sold with Motion CL920 by
Xplore hardware.
This warranty does not cover:
•
any Motion by Xplore Product from which the serial
number has been removed or altered;
•
normal wear and tear, natural performance degradation
(e.g. reduced battery life), or service costs in replacing
and maintaining expendable/ consumable parts which
have ceased working through normal wear and tear;
•
cosmetic damage such as to the exterior finish;
•
minor imperfections within design specification that do
not materially alter functionality;
•
damage or non-functionality that results from (i) failure
to follow the instructions that came with the product;
(ii) accident, misuse, abuse, or other external causes; (iii)
operation outside the usage parameters stated in the
then current user documentation for the product; or (iv)
use of parts not manufactured or sold by Xplore;
•
damage or non-functionality due to modifications or
service by anyone other than (i) Xplore, (ii) a Xplore
authorised service provider, or (iii) your own installation
of end-user replaceable Xplore or Xplore-approved
parts; or
•
loss caused by fire, water (liquid spillage or ingression),
theft, vermin or insect infestation.
Limitation of liability
Except as otherwise provided in this Warranty, if Xplore
becomes liable to you under this Warranty or pursuant to
any Mandatory Laws, that liability is limited to the
maximum extent permitted by law, including without
limitation, s 64A of Schedule 2 of the Australian Consumer
Law. To the extent that Xplore is legally entitled to avail
itself of such limitation, Xplore’s liability is limited to, at the
election of Xplore in its absolute discretion, either:
(a)
in the case of goods:
(i)
the replacement of the goods;
(ii)
the payment of the cost of replacing the
goods; and
(b)
in the case of services:
(i)
the supplying of the services again;
(ii)
the payment of the cost of having the services
supplied again.
Software Technical Support
Software technical support is defined as assistance with
questions and issues about the software that was either
preinstalled by Xplore on the Motion CL920 by Xplore
Product or that was included with the Motion branded
product at the time of your purchase or lease of the
product. Technical support for software is available under
this Limited Warranty for the duration of your warranty
period. Your dated sales or delivery receipt, showing the
date of purchase or lease of the product, is your proof of
the purchase or lease date. You may be required to provide
proof of purchase or lease as a condition of receiving
software technical support. After the first ninety (90) days,
technical support for software that was either preinstalled
by Xplore on the Motion CL920 by Xplore Product or
included with the Motion CL920 by Xplore Product at the
time of your purchase or lease of the product is available
for a fee.
What you need to do to be entitled to claim
under this Limited Warranty:
1. Provide proof or purchase or lease. (Your dated sales or
delivery receipt, showing the date of purchase or lease
of the product, is your proof of the purchase or lease
date.)
2. Be the original purchaser or lessee of this Motion CL920
by Xplore Product.
3. Submit your claim to your local distributor or reseller
without undue delay after detection of the defect and
in any event within the Limited Warranty Period.Cabling
and power cord precautions.
How to make a claim under this Limited
Warranty:
1. Contact your local distributor or reseller and provide
your contact information, such as phone number, email
address and other information (such as serial number or
fault description). You may also contact Xplore directly
at www.motioncomputing.com/support.
2. If Xplore determines that you have a valid claim under
this Limited Warranty, Xplore or its authorised
representatives will repair, replace or refund the Motion
CL920 by Xplore Product at Xplore’s sole discretion and
in accordance with this Limited Warranty.
3. Except as set out in this Warranty, Xplore will bear the
expense of a valid claim under brought under this
Warranty. If you wish to claim expenses under this
Limited Warranty, contact your local distributor or
reseller.
The information in this publication is subject to change
without notice. XPLORE TECHNOLOGIES CORPORATION
SHALL NOT BE HELD LIABLE FOR TECHNICAL OR EDITORIAL
ERRORS OR OMISSIONS CONTAINED HEREIN NOR FOR
ACCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS
MATERIAL.
