16
Engl
ish
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
•
Tel.: 040/77 11 09 17
•
Internet: www.xoro.de/support.htm
Problem
Solution
TV won’t switch on
•
Check the mains cable is connected properly to both the mains
supply and the mains adapter
•
Check the cable from the mains adapter is connected properly
to the set.
•
The electronic circuit may have reset. Pull the plug out, wait for
60 seconds, then plug back again.
No picture
•
Check the aerial or other input is connected properly.
•
Check that the correct input is selected, using the
SOURCE
button or the
GENERAL
menu.
•
Check the brightness and contrast settings in the
VIDEO
or PC
menu.
No sound
•
Check that the
VOLUME
isn’t turned down, or the
MUTE
but-
ton pressed.
•
Check that the audio cables are connected to the correct in-
puts.
Picture is wrong
colour
•
Check that the correct input is selected, using the TV/AV but-
ton or the
GENERAL
menu.
The picture is un-
stable when used
with a PC
•
Check that the settings in the
PC
menu match the video output
settings of the PC.
There are a few
coloured spots on
the screen
•
High resolution LCD screens often have a small number of
faulty pixels.
•
This is normal and within the bounds of our quality control
checks.
Picture with wrong
scaling
•
The LCD has the wrong aspect ratio. Please press the
Size
button to switch the aspect ratio from 16:9 to 4:3.
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