UC926 IP Phone
Copyright © 2019 Xorcom Ltd.
All rights reserved
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Shared Line
This phone supports “Share Call Appearance” by Broadsoft and XCast standard. This feature allows
members of the SCA group to shared SIP lines and provides status monitoring (idle, active,
progressing, hold) of the shared line. When there is an incoming call designated for the SCA group,
all of the members of the group will be notified of an incoming call and will be able to answer the
call from the phone with the SCA extension registered in the group.
All the users that belong to the same SCA group will be notified by visual indicator when a user
seizes the line and places an outgoing call, and all the users of this group will not be able to seize the
line until the line goes back to an idle state or when the call is placed on hold (with the exception of
when multiple call appearances are enabled on the server side).
In the middle of the conversation, there are two types of hold: Public Hold and Private Hold. When a
member of the group places the call on public hold, the other users of the SCA group will be notified
of this by the red-flashing button and they will be able to resume the call from their phone by
pressing the line button. However, if this call is placed on private-hold, no other member of the SCA
group will be able to resume that call.
To enable share call appearance, the user would need to register the share line account on the
phone. In addition, they would need to navigate to “Account” -> “Advanced” on the webpage and
set the line to “Share Line” and “SIP Server Type”, and configure the line key or Line key as “line”
type with the desired account on webpage or LCD. If the user requires more share call appearances,
the user can configure multiple line keys (Function keys->Line key) to be “line” type associated with
the account.
This feature is very useful in the boss and secretary scenario. For example, the secretary can share
the boss' extension number on her phone. When there is an incoming call to the extension number
of the boss, both the phones of the boss and the secretary will ring simultaneously. Either the boss
or the secretary can answer the call. Calls on share line can be placed on hold or barged in.
Configuring Line key as a line using the phone interface
1.
Press Menu →Features →Function Keys →Line Keys as Function Keys → Line Key2 (for
example)
2.
Press Left arrow or Right arrow key to select the Line in the Type field.
3.
Press Left arrow or Right arrow key to select the Account ID.
4.
Enter the Label
5.
Enter the Value
6.
Press OK or Save soft key to save the configuration
Configuring Line Key as line using the web interface
1.
Click Function keys → Line Key.
2.
Select a Line key and select Line in the Type.
Содержание UC926
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