Trouble shooting
Cautions
Transportation
Before transporting the device, turn off and unplug it from a power supply.
During a transposition or transportation of the humidifier, please drain remaining water from
a unit base and reservoir.
Setting of the device
It is highly recommended to perform the installation of the device, following the instructions
to prevent to electric shock injure, fire and occurrence of other accidents.
If the device is not fully collected, do not connect it to power supply.
Power cable
Use the power cord in accordance with a following guidelines to prevent ignition, electric
shock, or damage to the device:
Before performing maintenance or storing the device, please unplug a power cable.
Do not pinch, bend, or twist a power cord. Otherwise, an internal cable conductors may be
exposed or broken.
Do not pull on a cable, disconnect the device from a power supply.
Do not use inappropriate outlet.
Do not use the humidifier power cord for any other devices.
If power cable is damaged, it is strongly recommended to purchase a new one from a
specialized supplier of this product.
Usage
If there were an uncharacteristic sounds, smell, increase the device temperature, and other
strange symptoms, immediately turn off the humidifier.
Do not rely on your device.
Usage limitations
The following are circumstances in which it is not recommended to use the device,
because inflammation, injury, etc. can occur:
The surface is very uneven and unsteady;
Near the humidifier have unstable set things;
Do not use the device in the bathroom and other rooms with high temperatures, high
humidity;
Any damage to a power cord or plug is very unreliable.
Don`t do it with your device
.
This can lead to personal injury, fire, damage to the device, etc .:
Do not allow the children and adults, who do not know the features of this technique, to
control a humidifier;
Do not disassemble the unit yourself (unless performing maintenance). If necessary,
contact and consult with a specialist of Zhimi company.
Warranty
Warranty service is carried out in accordance with the laws on «The rights of consumers of
China» and «The quality of Chinese products» The warranty service includes:
1. Within 7 days from the date of purchase, in case of a problem from the «List of faults»,
Zhimi service center determines the cause of the problem, then you can choose a free
replacement product or a refund.
2. Within 15 days of purchase, in case of a problem of «fault list» Zhimi service center
defines the problem, then you choose a free replacement or repair of the goods.
3. Within 12 months from the date of purchase, in case of a problem from the «List of
faults», Zhimi service center defines the problem, then you are given a free repair.
Terms, that are not included in the warranty service
Completion of service, falling, neglect, abuse, liquid ingress, an accident, if torn or slipped
label and labeling devices;
The warranty period has expired;
Damage caused in case of force majeure;
Failures, which do not correspond to the «List of fault» service center;
Failure of the device or its components from the «Fault list», which arose in connection with
the human factor, and which interfere with normal operation.