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39
Condition
Suggested solutions
Frequent paper
jams.
Replace paper in paper tray with a fresh
supply, or turn the stack of paper over in the
tray.
Check/adjust paper guides.
Ensure that the paper is within the
recommended weight range. 80 gsm bond
paper is optimum.
Check for paper or pieces of paper remaining
in the copier after a paper jam has been
cleared. (Refer to Clearing the Paper Path.)
All three status
code indicators,
in the copier
diagram, are lit.
The machine is in the program mode. Press
the Exposure mode key to exit.
Toner yield is
lower than
expected and the
Toner Indicator is
on.
Remove the toner cartridge. Shake the toner
cartridge and tap along the top of the toner
cartridge over a waste receptacle. Take care
not to touch the exposed toner on the left side
of the cartridge.
Fewer copies
from the toner
cartridge than
expected.
Avoid pictures, solids, or heavy lines.
Avoid forms, newsletters, books etc.
Avoid turning the copier on and off frequently.
Do not leave the document cover open while
making copies. (Refer to the Toner
Cartridge Yield section.)
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