48
Condition
Suggested solutions
Image rubs off the
copy easily.
Replace the paper in the tray with paper
from a new package.
In high humidity do not leave paper in
the WorkCentre for extended periods of
time.
Frequent copy
paper jams.
Fan the stack of paper, then turn it over
in the tray.
Replace paper in paper tray with a fresh
supply.
Check/adjust paper guides.
Ensure that the paper is the proper
paper weight. 20 lb / 80 gsm bond
paper is recommended.
Check for copy paper or pieces of copy
paper remaining in the WorkCentre after
a paper jam has been cleared. (Refer
to
Clearing the Paper Path
.
)
The three trouble
indicators are lit in
the WorkCentre
Diagram.
The machine is in the program mode.
Press the Image Quality key to exit.
Toner yield is
lower than
expected and the
Toner Indicator is
on.
Toner may be lodged in the cartridge.
Remove the Toner Cartridge. Shake the
Toner Cartridge and tap along the top of
the Toner Cartridge over a waste
receptacle. Take care not to touch the
exposed toner on the left side of the
cartridge.
Fewer copies from
the Toner
Cartridge than
expected.
Originals contain pictures, solids, or
heavy lines.
Originals are forms, newsletters, books
etc.
The WorkCentre is being turned on and
off frequently.
The document cover is being left open
while copies are being made. (Refer to
the
Toner Cartridge Yield
section.)
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