14 Xerox WorkCentre 5325/5330/5335 Evaluator Guide
Section 1: Evaluating Multifunction Printers
Reliability
Office productivity relies on tools that do their jobs day in and day out.
Consider how often you need to intervene to replace paper or other consumables
or to clear jams. How easy is that intervention, and how long is the device typically
down? If outside assistance is required, how easy is it to schedule and how long do
you have to wait?
How the WorkCentre 5300 series
multifunction printer exceeds
the reliability requirement
Day-to-day reliability
Reliability comes in two forms: system reliability
and image reliability. The WorkCentre 5300
series device has been designed to provide
maximum system reliability and uptime. Simple
paper paths and minimal moving parts help
optimize day-to-day reliability and contribute
to a duty cycle* of up to 100,000/125,000/
150,000 pages per month.
* Duty cycle is a measure of the maximum number of copies/
prints that can be run during peak periods.
Any paper jams or misfeeds that do occur
can be easily cleared through access doors
on the side of the machine, enabling users
to proactively resolve most issues. With a
maximum paper capacity of up to 5,090
sheets, the WorkCentre 5300 series device
can also drastically reduce paper reloading
downtime. Xerox
®
Smart Kit
®
technology also
helps minimize downtime by predicting when
critical parts will fail and alerting you to order
replacement units. Smart Kit replaceable units
are as simple to replace as toner cartridges.
Service / support
Building on the reliability engineered into
the WorkCentre 5300 series multifunction
printer, Xerox has trained and developed a
sophisticated service-delivery network capable
of maintaining your equipment, addressing
issues users may encounter, and training
employees on how to get the most out of
the equipment.
