Problem solving
WorkCentre 5019/5021
User Guide
11-13
Copy output problems
The table below lists possible solutions to problems with the copy output.
Symptom
Possible cause
Remedy
Copies are dirty.
The document cover or
document glass is dirty.
Clean the document cover or document
glass.
Refer to
Cleaning the document cover and
document glass
on page 10-9.
The document is a
transparency or highly
translucent medium.
When copying highly translucent
documents, dirt on the document cover
shows up in the copy. Place a sheet of white
paper over the document before copying.
The document is on colored
or rough paper, or is a
blueprint.
The paper's background color is being
copied. Adjust the copy density or image
quality, or specify background suppression
before copying.
The document is printed on
glossy printing paper.
Glossy printing paper easily sticks to the
document glass, and shadows can resemble
dirt in the copy. Place a transparency or
transparent film under the document before
copying.
Copies are too
dark or too light.
The copy density adjustment
is not right.
Adjust the copy density.
Refer to
Lighten/Darken
on page 5-15.
The document is light.
Adjust the copy density.
Refer to
Lighten/Darken
on page 5-15.
The image quality setting is
not correct for the document.
If the copy output of black text is too light,
set Original Type to Text.
Refer to
Original type
on page 5-14.
The copy is
slightly out of
position.
The paper loaded in the tray
is misaligned.
Align the paper stack, and load it so that the
leading edge of the paper is aligned with the
front corners of the tray.
Содержание WorkCentre 5019
Страница 1: ...September 2012 702P00733 WorkCentre 5019 5021 User Guide...
Страница 22: ...Before using the machine WorkCentre 5019 5021 User Guide 1 16...
Страница 48: ...Product overview WorkCentre 5019 5021 User Guide 3 22...
Страница 94: ...Scan WorkCentre 5019 5021 User Guide 6 8...
Страница 98: ...Print WorkCentre 5019 5021 User Guide 7 4...
Страница 118: ...Machine status WorkCentre 5019 5021 User Guide 9 6...
Страница 168: ...Problem solving WorkCentre 5019 5021 User Guide 11 38...
Страница 178: ...Appendix WorkCentre 5019 5021 User Guide 12 10...
Страница 182: ...Index WorkCentre 5019 5021 User Guide iv...
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