Problem solving
WorkCentre 5019/5021
User Guide
11-5
An error code
appears when
paper is loaded
in Bypass tray
and the
Start
button is pressed.
Check the positions of the
paper guides of Bypass tray.
Adjust the paper guides to the correct
positions.
Refer to
Error codes
on page 11-21.
Refer to
Loading paper in the Bypass tray
on
page 4-9.
Documents often
jam.
Are suitable types of
documents being used?
Correctly load the documents suitable for
the document feeder.
Refer to
Placing the document
on page 5-1.
Are you using the irregular
shaped documents, business
cards, transparencies, or thin
documents?
Are there any sticky tags,
paper clips or adhesive tape
on the document?
Remove any sticky tags, paper clips or
adhesive tape from the document before
copying.
Are the document guides set
in the correct positions?
Adjust the document guide positions.
Refer to
Placing the document
on page 5-1.
Is a piece of torn paper
remaining in the document
feeder?
Open the document feeder cover and check
inside.
Refer to
Document jams
on page 11-36.
An edge of the
document is
folded.
Is the document curled?
Flatten the curl and load the document
again.
Symptom
Possible cause
Remedy
Содержание WorkCentre 5019
Страница 1: ...September 2012 702P00733 WorkCentre 5019 5021 User Guide...
Страница 22: ...Before using the machine WorkCentre 5019 5021 User Guide 1 16...
Страница 48: ...Product overview WorkCentre 5019 5021 User Guide 3 22...
Страница 94: ...Scan WorkCentre 5019 5021 User Guide 6 8...
Страница 98: ...Print WorkCentre 5019 5021 User Guide 7 4...
Страница 118: ...Machine status WorkCentre 5019 5021 User Guide 9 6...
Страница 168: ...Problem solving WorkCentre 5019 5021 User Guide 11 38...
Страница 178: ...Appendix WorkCentre 5019 5021 User Guide 12 10...
Страница 182: ...Index WorkCentre 5019 5021 User Guide iv...
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