
Troubleshooting
114
Xerox
®
Phaser
®
6022 Printer
User Guide
Symptom
Cause
Solution
The bias transfer roller voltage is
insufficient for the paper type.
Increase the bias transfer voltage for the
selected paper type. For details, see
Adjusting the Bias Transfer Roller
on
page 89.
The fuser is not adjusted for the
paper type.
Adjust the fuser. For details, see
Adjusting the Fuser
on page 90.
The paper is damp.
Replace the paper.
The relative humidity of the
room is too high.
Reduce the humidity in the room or move
the printer to a new location.
Paper curls or frequent jams in
the rear cover
The bias transfer roller needs to
be refreshed.
Refresh the bias transfer roller. For
details, see
Refreshing the Bias Transfer
Roller
on page 90.