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Contents
4
Phaser 3010/3040 Printer
User Guide
Moving the Printer ............................................................................................................................................................ 32
4 Troubleshooting
35
General Troubleshooting ............................................................................................................................................... 36
Printer Does Not Turn On ...................................................................................................................................... 36
The Printer Does Not Print .................................................................................................................................... 36
Printer Resets or Turns Off Frequently ............................................................................................................. 37
Printer is Making Unusual Noises ...................................................................................................................... 37
Condensation has Formed Inside the Printer ............................................................................................... 38
Paper Jams .......................................................................................................................................................................... 39
Minimizing Paper Jams .......................................................................................................................................... 39
Locating Paper Jams ............................................................................................................................................... 40
Clearing Paper Jams ................................................................................................................................................ 41
Print-Quality Problems .................................................................................................................................................... 46
Solving Print-Quality Problems ............................................................................................................................ 46
Controlling Print Quality ........................................................................................................................................ 50
Paper and Media ....................................................................................................................................................... 50
Using the Printer Setting Utility ................................................................................................................................. 52
Adjusting the Fuser .................................................................................................................................................. 52
Adjusting the Bias Transfer Roller ..................................................................................................................... 52
Adjusting the Altitude............................................................................................................................................. 53
Cleaning the Developer .......................................................................................................................................... 53
Control Panel ...................................................................................................................................................................... 54
Error Codes........................................................................................................................................................................... 55
Getting Help ........................................................................................................................................................................ 56
Error and Status Messages ................................................................................................................................... 56
PrintingScout Alerts ................................................................................................................................................. 56
Printer Setting Utility .............................................................................................................................................. 57
More Information ..................................................................................................................................................... 57
A Specifications
59
Printer Configurations and Options .......................................................................................................................... 60
Available Configurations ....................................................................................................................................... 60
Standard Features .................................................................................................................................................... 60
Physical Specifications.................................................................................................................................................... 61
Weights and Dimensions ....................................................................................................................................... 61
Total Space Requirements .................................................................................................................................... 61
Clearance Requirements ........................................................................................................................................ 61
Environmental Specifications ...................................................................................................................................... 62
Temperature ............................................................................................................................................................... 62
Relative Humidity ..................................................................................................................................................... 62
Elevation ....................................................................................................................................................................... 62
Electrical Specifications .................................................................................................................................................. 63
Power Supply Voltage and Frequency ............................................................................................................. 63
Power Consumption ................................................................................................................................................ 63