Release Issues
Xerox Nuvera
CQ#43933 Unable to Eject or Read CD From GUI or CD Button
Description
Operator cannot read the CD or cannot eject the CD tray from either the GUI or the CDROM
button. May occur after the first successful eject. The popup menu for the CDROM is not
displayed.
Workaround
Take the following steps:
1.
Click on the “Print From File” Button and select “Browse”
2.
Select CD in the “Look In” drop down.
3.
Press the “Re-Display” button above the “Look In” area.
4.
After a few seconds, the pop-up for the CDROM will appear.
5.
A pop-up may also appear that states “No disk in drive, or path not valid”. Click the OK
button to ignore this error.
6.
Complete the CD operation you want to do in the pop-up window.
7.
When finished, use the “Soft Eject in the GUI window” to eject the CD.
CQ#38117 Short Edge Feed 9x11 Stock
Description
9 x 11 stock cannot be loaded short edge first (SEF).
Workaround
Load an SEF-only stock such as Legal, run one or more sheets on that stock, then unload it and
put in 9x11 SEF.
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Hints and Tips Guide
