Xerox Nuvera
Release Issues
Issues remaining from previous release
CQ#43933 Unable to Eject CD Tray
Description
Customer is unable to eject CD tray from GUI or CD-ROM button and unable to read CD. This
stops working after the first successful eject.
Workaround
1.
Insert Media in Tray using "Hard Button" in the CD Tray.
2.
If the Pop-Up Menu doesn't show up, go to Print from File Button and select "Browse".
3.
Press "Re-display" to show the pop-up menu. (At this point, we may see "No disk in drive"
and it can be ignored.)
4.
Do any further operation related to CD/DVD.
5.
After completion of Media operation, use only "Soft eject in the UI" to eject the CD.
CQ#45919 Tray Programming Reverts to Default Settings
Description
When 'After Every Tray Cycle' tray confirmation is enabled, and a tray is cycled, all tray
programming, except for Stock Size, in the pop-up confirmation window is set to default.
Workaround
If you are using named stock or stock weight different than the queue default weight then it is
recommended that you set [System Preferences -> Stocks and Trays -> Tray Confirmation] to
‘None’. If you do not, then each time the tray confirmation pop-up window opens all the
values will be set to the queue default values.
CQ#45544 Build Job
Description
11x17 and 8 1/2x14 build jobs are printing with second segment as 8.5x11 instead of 11x17.
Workaround
When using Build Job, please leave the paper selection set to APS before entering Build Job.
Once you are in Build Job you can change the paper selection to any stock you wish. You also
can leave it set to APS.
CQ#43471 Skewed Inserts with Xerox Tape Binder
Description
Books printed on 60gsm paper that have heavy (90gsm and higher) inserts can cause last
several pages in the book to be skewed.
Hints and Tips Guide
3-3
