58
Ink is smeared on the printed pages
Cause
Suggested Solution
The printer is printing outside
the printable area.
Change the document margins in
the application that you are using
to be within the recommended
printable area. Make sure the
margins are equal to or wider
than these margins:
Top, left, right margins: 5 mm
Bottom margin: 18 mm
The printer cover is open while
printing.
Close the printer cover.
Paper is not completely exiting
the printer because the star wheel
assembly bar is disengaged.
Open the printer cover. Reinstall
the star wheel bar by pushing
down on each end of the bar
until it snaps into position.
Multiple transparencies are
stacked in the paper output shelf.
Remove each transparency from
the paper output shelf after it is
printed.
Type of media in use
Refer to Chapter 5: “Selecting
and Ordering Supplies” to ensure
that the correct media is being
used.
